102.gov.il is the official Israeli government website for reporting non-emergency municipal issues. It serves as a centralized platform for citizens to report problems such as potholes, broken streetlights, and other public space concerns directly to the relevant municipal authorities. The site aims to improve public services and enhance the quality of life in Israeli cities by facilitating efficient communication between residents and local governments.
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Citation Level
2012
English, etc
Key Features of the Site
Issue Reporting
Allows citizens to report non-emergency municipal issues directly through the website.
Tracking System
Provides a tracking number for each reported issue, enabling users to follow the status of their complaints.
Geolocation
Utilizes geolocation technology to pinpoint the exact location of reported issues on a map.
Photo Upload
Supports uploading photos to provide visual evidence of the reported problems.
Multi-language Support
Offers the website in several languages to cater to Israel's diverse population.
Mobile Accessibility
The website is accessible and fully functional on mobile devices, allowing reports to be made on the go.
Feedback Mechanism
Includes a system for users to give feedback on the resolution of their reported issues.
Additional information
Operated By
The Ministry of the Interior and local municipalities in Israel.
Purpose
To streamline the process of reporting and resolving municipal issues, thereby improving urban living conditions.
User Base
Primarily used by residents of Israel, but accessible to anyone interested in the country's municipal services.
Technology Stack
Built using modern web technologies to ensure reliability, security, and user-friendliness.
Impact
Has significantly reduced the response time of municipal authorities to public complaints since its launch.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for 102.gov.il