Datto | IT Solutions Built for You
IT professionals rely on Datto for mission-critical business continuity and disaster recovery, networking, business management, and file backup and sync solutions
Autotask is a leading provider of professional services automation (PSA) software and remote monitoring and management (RMM) solutions. It is designed to help IT service providers streamline their operations, improve efficiency, and enhance customer service. Autotask offers a comprehensive suite of tools for managing projects, billing, client communications, and more, all in one integrated platform.
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Key Features of the Site
Project Management
Tools for planning, executing, and tracking projects to ensure timely delivery and budget compliance.
Time Tracking
Allows users to record time spent on tasks and projects for accurate billing and productivity analysis.
Billing and Invoicing
Automated billing processes and customizable invoice templates to streamline financial operations.
Client Portal
A secure platform for clients to submit requests, view project statuses, and communicate with service providers.
Remote Monitoring and Management
Enables IT providers to monitor and manage clients' IT infrastructure remotely, ensuring optimal performance and security.
Help Desk
Ticketing system to manage and resolve client issues efficiently, with automation and prioritization features.
Reporting and Analytics
Comprehensive reporting tools to analyze business performance, client satisfaction, and operational efficiency.
Integration Capabilities
Seamless integration with third-party applications and services to extend functionality and improve workflow.
Mobile Access
Mobile applications for iOS and Android devices, allowing users to manage tasks and communicate on the go.
Security Features
Advanced security measures to protect sensitive data and ensure compliance with industry standards.
Additional information
Parent Company
Autotask is a part of Datto, a leading global provider of cloud-based software and technology solutions.
Headquarters
East Greenbush, New York, United States.
Global Reach
Autotask serves customers in over 90 countries worldwide, offering localized support and services.
Awards and Recognition
Autotask has received numerous awards for its innovative solutions and outstanding customer service.
Community and Support
Offers a vibrant community forum, extensive knowledge base, and dedicated customer support to assist users.
Training and Certification
Provides comprehensive training programs and certification courses to help users maximize the platform's potential.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for autotask.com