consumersenergy.com | Website analytics by TrustRadar
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consumersenergy.com Utilities Energy Provider Customer Service Online Bill Payment Energy Efficiency

Consumers Energy is a public utility that provides natural gas and electricity to 6.7 million of Michigan's 10 million residents. It's Michigan's largest energy provider and one of the nation's largest combination utilities. The website serves as a comprehensive platform for customers to manage their accounts, pay bills, report outages, and access energy-saving tips and resources.

Unique Visits

1.4M

45000 / day

Total Views

1.5M

50000 / day

Visit Duration, avg.

5.5 min

3.2 pages per visit

Bounce Rate

40%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

1886

Supported Languages

English, etc

Website Key Features

Account Management

Allows customers to view and manage their energy accounts online, including viewing billing history and updating account information.

Online Bill Payment

Provides a secure platform for customers to pay their energy bills online using various payment methods.

Outage Reporting

Enables customers to report power outages and view outage maps to stay informed about restoration efforts.

Energy Efficiency Programs

Offers information and resources on energy-saving programs and rebates to help customers reduce their energy consumption and costs.

Customer Support

Access to customer service representatives through phone, email, and live chat for assistance with any inquiries or issues.

Mobile App

A mobile application that provides many of the website's features, including account management and outage reporting, for on-the-go access.

Energy Usage Analysis

Tools and reports that help customers understand their energy usage patterns and identify opportunities for savings.

Renewable Energy Options

Information on renewable energy programs and how customers can participate in green energy initiatives.

Safety Information

Resources and tips on energy safety, including what to do in case of a gas leak or electrical hazard.

Community Involvement

Details on how Consumers Energy is involved in community projects and initiatives to support local development and sustainability.

Additional information

Parent Company

CMS Energy

Headquarters

Jackson, Michigan, United States

Service Area

Michigan

Number of Customers

6.7 million

Key People

Patti Poppe (CEO), Garrick Rochow (President)

Website

https://www.consumersenergy.com

Contact

Customer Service: 1-800-477-5050, Emergency: 1-800-477-5050

HTTP headers

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