Deskpro | Help Desk Software | Cloud or On-Premise
Deskpro: Your omnichannel help desk solution for efficient customer support, ticket management, and support collaboration.
Deskpro is a comprehensive helpdesk software that offers a unified platform for customer support, IT service management, and business process automation. It is designed to streamline communication between businesses and their customers or employees, enhancing efficiency and productivity.
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Domain Rating
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Domain Authority
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Citation Level
2002
English, etc
Key Features of the Site
Multi-Channel Support
Integrates email, live chat, phone, and social media into a single platform for seamless customer service.
Automated Workflows
Automates repetitive tasks and processes to save time and reduce errors.
Customizable Dashboards
Allows users to create personalized dashboards for quick access to important information and metrics.
Knowledge Base
Offers a self-service portal where customers can find answers to common questions without needing to contact support.
Reporting and Analytics
Provides detailed reports and analytics to help businesses understand their support performance and identify areas for improvement.
Integration Capabilities
Supports integration with a wide range of third-party applications and services, including CRM, eCommerce, and social media platforms.
Security Features
Includes advanced security measures to protect sensitive data and ensure compliance with industry standards.
Mobile App
Offers a mobile application for on-the-go access to the helpdesk platform.
Multi-Language Support
Supports multiple languages, making it easier for global businesses to provide localized support.
Custom Branding
Allows businesses to customize the look and feel of their helpdesk to match their brand identity.
Additional information
Headquarters
London, United Kingdom
Company Size
51-200 employees
Website
https://www.deskpro.com
Contact Email
support@deskpro.com
Social Media
LinkedIn, Twitter, Facebook
Pricing Model
Subscription-based with different tiers depending on the size of the business and required features.
Free Trial
Offers a free trial for new users to explore the platform's features before committing to a subscription.
Customer Support
Provides 24/7 customer support through various channels, including email, live chat, and a comprehensive knowledge base.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for deskpro.com