Element is a Matrix-based end-to-end encrypted messenger and secure collaboration app. It’s decentralised for digital sovereign self-hosting, or through a hosting service such as Element Matrix Services. Element operates on the open Matrix network to provide interoperability and easy connections.
Element.io is a secure and decentralized communication platform designed for teams and communities. It offers end-to-end encryption, ensuring that conversations remain private and secure. Element.io is built on the Matrix protocol, an open standard for decentralized communication, allowing for interoperability with other Matrix-based services. It supports a wide range of communication features, including messaging, voice and video calls, file sharing, and more, making it a versatile tool for collaboration.
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Ensures that all communications are encrypted from sender to receiver, providing a high level of privacy and security.
Built on the Matrix protocol, Element.io operates on a decentralized network, reducing reliance on central servers and enhancing data sovereignty.
Compatible with other Matrix-based services, allowing users to communicate across different platforms seamlessly.
Supports group conversations with features like message threading, mentions, and customizable notifications.
Offers high-quality voice and video calling capabilities, including group calls, directly within the platform.
Allows users to share files of various types and sizes securely within chats.
Users can customize the look and feel of their interface, including themes and notification settings.
Supports the use of bots and integrations with other services to automate tasks and enhance productivity.
Available on multiple platforms, including web, desktop (Windows, macOS, Linux), and mobile (iOS, Android).
Element.io is open-source, allowing for transparency, community contributions, and self-hosting options.
Element.io is developed by New Vector, a company that also contributes to the Matrix protocol.
Element.io is released under the Apache License 2.0, promoting open use and modification.
Element.io has a vibrant community and offers various support channels, including documentation, forums, and direct support for enterprise users.
Beyond end-to-end encryption, Element.io includes features like two-factor authentication, secure backup options, and the ability to verify devices and sessions.
Element.io is used by a wide range of users, from individuals and small teams to large enterprises and government organizations, for secure communication and collaboration.
Security headers report is a very important part of user data protection. Learn more about http headers for element.io
8 User reviews
Frederik Grøn Schack
Oh the headaches I had with this app
The Problems 1. Delayed or missing messages: Messages often don’t show up until you open the app. Even on standard Android with Play Services, people report delays ranging from minutes to never. You can miss group messages, direct messages, calls — everything. 2. Push system is fundamentally flawed: Element Android doesn’t handle push well. It relies on device registration with Firebase, a push gateway, and syncing. If one piece fails (token expiration, app killed in background, sync timeout), you’re dead. 3. App state problems: App starts in background but doesn’t sync. Encryption keys not always ready. Message shows as delivered but isn’t decrypted until you manually open it. 4. Group chats are even worse: More metadata to sync. More devices = more keys = more chances to fail. 5. The official Matrix homeserver (matrix.org) Overloaded, slow, and not optimized for mobile use. Users on matrix.org often see delivery issues worse than those on their own server.
cweinhofer
Terrible Support
As a Matrix client, the app is decent, even if a little underdeveloped. However, NEVER use any of their paid services. From their marketing, they sound great. But they won't work and you will get ZERO support. I emails tech support about an error message for month with no response. Finally got someone from another department, who reached out to tech support, and was again blown off. The worst part was that when I asked about a refund (I had paid for the services for 2+ months and got nothing, I was promptly ghosted.
John
Actually a good app that cares about…
Actually a good app that cares about your privacy and safety! Amazing, you guys need to get Louis Rossman to sponsor this app cause it works wonderfully and runs fast!
Teo Poe
Best balance between privacy and usability
Best balance between privacy and usability, big plus for decentralization.
Great Otokpoloba
Nice it enjoyable
Nice it enjoyable
Jason Shane
Fake Interviews - Scammers - Element.io and Matrix.org do nothing to protect you from these criminals
As a warning to all, criminals use this app to create fake matrix profiles asking job seekers to download this messenger app offering fake interviews to steal their personal information. and Element or matrix does nothing to remove these fake profiles. I feel so terrible for those that thought they had an interview with me, instead you were catfished. Be smart don't use products that do nothing to protect you and never provide personal info through a messenger service, especially this one.
Fred N.
If you are as annoyed and
If you are as annoyed and, as tired of the crap on the former "Hangout"? When you're trying to stay in touch with REAL LIFE friends? Download and experiment with an alternative "Element." I was looking for an alternative and reading two blogs, only, who ranked and listed pros and cons? I have never seen a product that had NO cons. And the reviews on the play store are excellent (some might be fake) and, those of two extremely technical friends, with over 20 years of Software consulting experience each who gave me the specs and told me why they both use it because of the VOIP option and the video! Especially after the simple setup and their encryption recommendations. So far, I am convinced.
VMV
I believe in the great future of this…
I believe in the great future of this project. Great. Matrix Protocol Element (Riot.IM) Gone with the proprietary spy instant messengers from Facebook and their support.