The Supply Chain Logistics Platform | Flexport
Cut costs, automate workflows, reliably move goods, go carbon-neutral, and improve your supply chain from end to end. It all starts here.
Flexport is a modern freight forwarding and customs brokerage company that leverages technology to simplify global trade. It offers a platform that provides visibility and control over the entire supply chain, from the factory floor to the customer's door. Flexport aims to make international trade easier and more accessible for businesses of all sizes by providing tools and services that reduce the complexity and cost of shipping goods across borders.
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English, etc
Key Features of the Site
Real-time Tracking
Provides real-time updates on the status of shipments, enabling businesses to monitor their goods throughout the entire shipping process.
Customs Clearance
Offers expert customs brokerage services to ensure smooth and efficient clearance of goods across international borders.
Data Analytics
Delivers actionable insights through data analytics, helping businesses optimize their supply chain and reduce costs.
Integrated Platform
A single platform that integrates all aspects of freight forwarding, from booking to documentation, making global trade simpler.
Global Network
Access to a vast network of carriers and logistics partners worldwide, ensuring reliable and efficient delivery of goods.
Customer Support
Dedicated support team available 24/7 to assist with any queries or issues, ensuring a seamless shipping experience.
Flexible Solutions
Customizable logistics solutions tailored to meet the unique needs of each business, regardless of size or industry.
Sustainability Initiatives
Commitment to reducing the environmental impact of shipping through sustainable practices and carbon offset programs.
Similar Sites and Competitors to flexport.com
Additional information
Headquarters
San Francisco, California, United States
Global Offices
Flexport has offices in major cities around the world, including Amsterdam, Hong Kong, Shenzhen, and New York.
Awards and Recognition
Flexport has been recognized for its innovative approach to logistics and technology, receiving awards such as the CNBC Disruptor 50 and Forbes Cloud 100.
Technology Stack
Utilizes advanced technologies including AI, machine learning, and blockchain to enhance supply chain visibility and efficiency.
Partnerships
Collaborates with leading technology and logistics companies to expand its service offerings and improve the customer experience.
Community Engagement
Actively engages with the global trade community through educational content, events, and partnerships to promote knowledge sharing and innovation.
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11 User reviews
Wayne Evans
Shopify Integration
Attempted to integrate with our online Shopify - absolutely useless functionality, incorrect cost calculations - several calls held with the commercial and tech teams - no progress and eventually no progress. Switched to Unis 3PL, fantastic service!
Faycal Ouahid
c'est une grand arnaque avec des frais…
c'est une grand arnaque avec des frais astronomique et un service clients (Beatriz D.) qui prend les gens pour des imbessiles on me demandent de demander une marque multiinternationnal de changer son barecode car madam ne sais pas comment gere les coneries de leurs service , attention vous allez detruire votre business si vous choisissez de travailler avec cette compagnie , attention attention attention
Anthony Koppenol
What a joke paid 250 shipped charger 324.99 on top
What a joke paid $240usd total for an item, seller shipped with flexport got tracking details, 2 days later on hold, insurance payment of $159.99usd required 100% refundable on delivery, then on arrival at my country a further $165usd to be paid 97.7% for airport authorisation stamps refundable at delivery.... $325.99usd over my shipped and paid in full item and as it's under my countrys duty limit no duty or import tax applies. Customs contacted no such stamps and they advised I'm being scammed as my parcel would not see any duty/tax unless a it meets a restricted import policy
Karen Rod
TOO MANY LOST UNITS AND CANCELED ORDERS
Flexport loses way too many units and refuses to reimburse. Has cost us many customers. I cannot recommend.
Jason Starr
Flexport offers best in class customer service
Flexport offers best in class customer service and real time information which helps us navigate and make decisions in this crazy time of supply chains turmoil.
Vmgeea
Poor customer service
Good technology, very poor customer service. Too $$ oriented. I will not recommend them to anyone.
Ricardo Lopez
Inbound Coordinator
There are countless reasons why Flexport has been a great partner. The two biggest advantages being the incredible dedicated staff and powerful user-friendly online portal. The staff really make Flexport a key partner in the fact that they overperform in delivering excellent service and facilitating our logistical needs while providing solutions to our supply chain deficiencies. Furthermore, Flexport maintains a powerful online portal that vastly out performs competitor's online tools. Capabilities that have elevated our business include analytics to understand a wide range of key performance metrics utilized in supply planning, easy documentation and tracking of all of our shipments, and data driven integrations. Highly recommend no matter how big or small your logistics needs may be.
Phil
Nice idea but flawed.
Nice idea - in reality its flawed. Their portal is never accurate and they will sell you routes that aren't accurate. Stick with alternatives that deliver without all the glitter.
Mike M
Flexport Capital - Time Wasters
To get to the point: they'll probably waste your time. We are one of the fastest growing private companies in the country, and we're profitable. When we were approached by this company everything seemed fine at first and we were aligned. They asked us what seemed like a million questions. We had prepared lots of bank statements, financial reports, etc. To be succinct, we waited a long while, then had gotten rejected for no good reason at all. From our metrics and the stated metrics they were looking for, we were easily qualified. Capital comes part and parcel with high growth unless you've taken venture funding (which we didn't). To prove we are a healthy business, check back if we're still around in 5 years. This company screwed up, and wasted our time while doing so. More than any other lender we reached out to at that time, which all gave us offers much quicker.
Masayuki Sasai
Flexport is the reliable to use!
Unfortunately, our inventory was missing. But they've refunded as them policy even the large amount. Even if missing inventory at warehouse then can't fulfill our order, product costs would cover by them.
Keith E
They will hold your inventory and wallet hostage.
In March of 2024 I placed a removal order for the whole of my inventory being held and stored by Flexport. The merchandise was to be shipped back to me. On June 24th i contacted them to to discuss the fact that the majority of my merchandise had never left their facility, and they were still billing me storage fees. I clearly told them that this had been months and I wanted to speak to someone which they adamantly refused to allow me to speak to a human. They did acknowledge the issue, and create a ticket. They then emailed me stating they had reached out to the facilities that were still holding my inventory and get back to me once they had answers. It is now 08/12/2024 and they have sent 1 small package but are still holding the bulk of my inventory, and have never followed through or made any other attempt to contact me regarding my inventory. On top of that they continue to bill me storage fees for product that should have been returned to me 5 months ago.