Goodwill Industries International, Inc. - Goodwill Industries International
Goodwill provides free career counseling, skills training, and résumé prep services that help unlock opportunities for job seekers. Every day, more than 300 people find a job with Goodwill's help.
Goodwill is a nonprofit organization that provides job training, employment placement services, and other community-based programs for people who have disabilities, lack education or job experience, or face employment challenges. The organization is known for its thrift stores, which sell donated goods to fund its programs.
900K
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5.5 min
4.5 pages per visit
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Domain Rating
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Domain Authority
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Citation Level
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English, etc
Website Key Features
Job Training Programs
Offers a variety of job training programs to help individuals gain the skills needed for employment.
Employment Placement Services
Assists individuals in finding employment opportunities that match their skills and interests.
Community-Based Programs
Provides programs aimed at improving the quality of life for individuals and communities.
Thrift Stores
Operates thrift stores that sell donated goods, with proceeds funding the organization's programs.
Donation Centers
Accepts donations of goods, which are sold in thrift stores or recycled to fund programs.
Online Shopping
Offers an online shopping platform for thrift store items, expanding access to affordable goods.
Career Counseling
Provides career counseling services to help individuals plan their career paths.
Financial Education
Offers financial education programs to help individuals manage their finances effectively.
Youth Programs
Provides programs aimed at helping young people develop skills and find employment.
Veteran Services
Offers specialized services to help veterans transition to civilian employment.
Similar Sites and Competitors
Additional information
Mission
Goodwill's mission is to enhance the dignity and quality of life of individuals and families by strengthening communities, eliminating barriers to opportunity, and helping people in need reach their full potential through learning and the power of work.
Impact
Goodwill helps millions of people each year through its programs and services, contributing significantly to community development and individual empowerment.
Volunteer Opportunities
Offers various volunteer opportunities for individuals and groups interested in supporting its mission.
Corporate Partnerships
Collaborates with corporations to create employment opportunities and support community programs.
Sustainability Efforts
Engages in sustainability efforts by recycling and repurposing donated goods, reducing waste and environmental impact.
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9 User reviews
Martin
Could be better
Could be better, employees could be a little bit nicer
Julie May
DO U KNOW ANYONE THEY'VE HELPED?!!!
IT SHOULD BE -5 BECAUSE THEY STEAL FROM THE POOR AND GIVE TO THE RICH with tax breaks & loop holes. WHERE DOES ALL THIS MONEY GO?!! I’ve researched it on multiple occasions and I can’t find anything even on some website that states nonprofits gains & assets, which was in millions for some stores/regions. Yes, we know they’re making a lot on all the highly priced items that was PURE PROFIT other than very little overhead of MIN WAGE PAID EMPLOYEES, except for the ones paid much less, the ones with DISABILTIES PAID A FRACTION OF MIN WAGE. That’s who the entire organization is supposed to be about helping! I can’t fin any actual numbers put towards anything specifically. NOTHING OBJECTIVE= NO FACTS! It’s all vague subjective wording, meaning they can do it once for it to be true or more than once to use plural words and imply they’re helping PEOPLE. I tried researching from the perspective of someone with disability that needs help. I did multiple searches for jobs and training with nothing leading me to Goodwill. Without any research I could tell you what Salvation Army does. I’ve seen it, heard about it, known people helped by them. IVE NEVER EVER MET SOMEONE THAT RECEIVED ANY KIND OF EDUCATION, TRAINING, LIFE SKILLS ETC FROM GOODWILL. HAVE U? I learned they’re not consistent around the country like I previously thought. They’re run differently with different store rules and ways of doing things as well as how/where claim money is going. I found a region or store here & there with some numbers. I’ve seen many small nonprofits on Ellen or Kelly Clarkson excited telling what they do and how many they’ve helped. You hear that from fundraisers for social services and medical research all the time! X amount raised for cancer research, X number of families housed, X students put through college, o n& on. IVE NEVER HEARD A STATEMENT PUT OUT BY GOODWILL OF HOW THEYVE ASSISSTED ANYONE IN A BETTER LIFE &/or p/ INDEPENDENCE! Completely GUESTIMATING, they probably make enough in a month to cover overhead for rest of the year, 2 months max, that’s including rent which is possibly mortgage or nothing because they own it or will. That’s 10 months of solid profits. Even if I’m way off base, have you checked out they’re online auctions? NO OVERHEAD because it’s just the stores around the country posting. The buyer pays s&h, and the handling charges are more than enough to pay for shipping materials & hourly wage of employee handling it. THEY HAVE IMANY JEWELRY ITEMS IN THE TENS IF THOUSANDS OF DOLLARS FOR 1 ITEM. The amount of ‘scrap’ precious metal thousands a day. Then there are car auctions which rarely go for less than a thousand, but there’s so much more high end designer items pulling in hundreds + per item. There’s no way Goodwill isn’t taking in over a billion a year. Where is it going? Even if there are numbers somewhere, that’s meaningless w/o the proof to back up that’s where it goes. If they are spending it like they say, it’s irrelevant if there’s no one receiving any benefit from their programming. Why aren’t there any people boasting in appreciation to how Goodwill changed their life in some way.? SHOULDNT THEY BE PROUD AND EXCITED OF THE WORK THEYRE DOING AND WANT PEOPLE TO KNOW OF THE SERVICES THEY OFFER AND CRITERIA FOR IT SO THEY CAN GIVE HOPE & THEIR HELP INSTEAD TO THOSE NEEDLESSLY STRUGGLING
Becca
Pulling off the color of the week for…
Pulling off the color of the week for Noone to be able to get them on Sundays .99 day is pathetic.some people can't afford your overpriced clothing that is donated to you and depend on the .99 sunday.
Annonymous
Horrible company they treat their employees like machines and they only cared about profit! Run!
I used to work at goodwill; it was the most horrendous place to work there. Every day was a nightmare for me. The work environment was so toxic that people would get into trouble just for breathing. The management team was clueless about running the store and handling any issues. One thing I didn't like was the leader's ignorance when it came to serious matters like threats, harassment, and bullying. Throughout my time there I was constantly bullied and harrassed by this girl named Cryssyia, she was one of the manager's favorite workers. I told management countless times that she keeps bullying but they always ignore the issues. Not only that but the whole company is built on dishonesty they keep lying to the community and good workers about their morals, and they don't have any morals. The only thing they strive for is screwing good people over and rewarding bad behaviors and promoting toxic workers to leadership positions when they don't deserve them. Please don't work there, save yourself the years of therapy, and find a better job that treats you like a human being, not a number. Also please stop donating there they are not doing anything good for the community they are only profiting from your goodness and your donations. Thank you and have a blessed day!
Elizabeth
Important Notice
I am compelled to disclose the serious issues I encountered during my employment at Goodwill, located at 625 Main Ave, Brookings, SD. Throughout my tenure, I faced relentless bullying based on my disability and background, with no corrective actions taken by management despite repeated reports. The failure to address such hostile work conditions is in direct violation of federal and state anti-discrimination laws. It is also alarming that the company employs multiple individuals with criminal backgrounds or close relatives in correctional facilities without ensuring appropriate conduct and standards are maintained. Furthermore, donations are frequently mishandled, and attempts to report these infractions resulted in retaliatory actions, culminating in anyone termination. This constitutes a breach of whistleblower protection laws, designed to protect employees who report unethical or illegal activities. The internal environment at this Goodwill location starkly contrasts with the organization's publicly stated values and mission. The lack of accountability and support not only undermines employee welfare but also jeopardizes the trust of donors and the community. For those considering employment or engagement with this Goodwill location, I advise caution and thorough due diligence to avoid the detrimental experiences I have endured.
Ryan “Ryno” Thompson
Pricing!!!!
Pricing!!!!! ABSOLUTELY RIDICULOUS!!! I'm ashamed that I even went to any of their locations or online. So much cheaper to by retail at any other store. The only things I'll donate now are bags of trash. So get ready they'll be headed your way Goodwill.
Denise
Looking for shirts
Looking for shirts, found one in color I wanted stains all over and they wanted 7.99 Seen another it looked like it been at bottom of the tub tote. It was all wrinkled and covered in dust and their price tag right on a dust lint ball
Steven Dyer
Stop supporting the lies!
Needs to have their status changed to “for profit”… The owner is a manipulative schemer.
XYVL7
Woodbury store, Woodbury MN
Tried returning a teapot that was smashed under the taped down lid. Was told with a smirk that they do not offer refunds under ANY circumstances. Yes, this is the only business that offers no refunds at all, that I know of. They have NO DRESSING ROOMS, they will accept a return for an exchange only, and that within two weeks. They pay no taxes on the profits they make from donations of used goods either. The managers are dedicated to this kind of abuse, many of the employees are abusive and unhappy in my experience. The tone of the store is generally sullen. I myself in many years of shopping at "Goodwill", have only once seen someone disabled on the floor in training, and that was in Wisconsin. How did we get here? How can they continue this way unchallenged? A separate issue is the quality of merch. At this particular store, I saw a used poly pantsuit for $79.99, and some poly pants for $49.99. The racks are crammed with dusty polyester and rayon, and it's a days' work to cull through that smelly stuff to find a quality item. I won't go there any longer. One workaround for a return at a "Goodwill" is to find any lightweight, easy to carry item of the exact equal price, return your item and give yourself another two weeks to find something. Then go to another store until this "non-profit" changes its tune for good.