gopro.com
GoPro.com is the official website of GoPro, Inc., a company renowned for its action cameras and accessories. The site serves as a comprehensive platform for customers to explore, purchase, and learn about GoPro products. It features a wide range of cameras, mounts, and accessories designed for adventurers, athletes, and content creators. The website also offers tutorials, software downloads, and a community section for users to share their experiences and content.
3.6M
120000 / day
4.5M
150000 / day
5.6 min
4.2 pages per visit
35%
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Domain Rating
-
Domain Authority
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Citation Level
2002
English, etc
Website Key Features
Product Showcase
Detailed information and specifications for all GoPro cameras and accessories.
Online Store
Direct purchase options for GoPro products with worldwide shipping.
Tutorials & Guides
Comprehensive guides and video tutorials to help users get the most out of their GoPro.
Software Downloads
Access to GoPro's software and apps for editing and managing content.
Community Section
A platform for GoPro users to share their videos, photos, and experiences.
Customer Support
Extensive support resources including FAQs, troubleshooting guides, and contact options.
Latest News
Updates on new product releases, software updates, and company news.
GoPro Awards
A program that rewards users for their outstanding content captured with GoPro cameras.
Similar Sites and Competitors
Additional information
Headquarters
San Mateo, California, United States
Founder
Nick Woodman
Product Lines
HERO series, MAX, Fusion, and accessories
Global Presence
Products and services available worldwide
Innovation
Pioneer in the action camera market with continuous innovation in camera technology
Sustainability Efforts
Commitment to sustainability through recycling programs and eco-friendly packaging
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for gopro.com
13 User reviews
Antonio Luca
Gopro est une Fraude
Gopro est une Fraude. Je vais deposer une plainte pour Fraude.
Jonas müller
top kamara aber leider unausgereiftes…
top kamara aber leider unausgereiftes System und wenig support
Mansoor Ahmad
Need My Go Pro Back
Greetings, dear friend! My GoPro Max camera broke at the end of December 2023. I contacted the support team via gopro.com, their official website, and they advised me to send them the broken GoPro to Venlo, Netherlands. I sent it. When I followed up with them three weeks later to inquire about the status of my camera, they sent me an email saying, "Thanks for patiently waiting! It would appear that since your name has appeared on a restricted parties list, as much as I want to help you out, we are not permitted to ship out the product to you. The list is not maintained by GoPro and we do not have the ability to circumvent its restrictions". They are unable to send back a replacement camera because my name is on restricted party list. I asked them to return my camera, but they declined. They cannot return the camera to me and instead refer to some sort of list in response to all of my requests in chat. I lost 497 pounds. What caused this to occur? Why, during my phone conversation with the GoPro Support team, was I not informed that my name was on the restricted party list? I live in United Kingdom, and I have a clean police record and no legal infractions. Now, what should I do? What made them take my camera and not give it back?
Richard Applegate
GoPro customer support terrible
GoPro customer support is among the worst I have experienced in years. After purchasing a new GoPro and not being able to get it to upload recent updates (thus not being able to use it). I have contacted their customer support, (only way possible is by email). I have been waiting for days for a reply and heard nothing back from them. GoPro might have a good product, (uncertain), but they could use some training on customer support.
Kathi Bauer
absolute Abzocke
absolute Abzocke - auf der deutschen Webseite ist der Preis für GO PRO 13 449€ - auf der US Seite 399 Dollar - Feedback vom Customer Support Wir machen die Preise nicht. Dies ist so von GoPro festgelegt und wir können hierzu keine Angaben machen. Jedes Land hat seine eigenen Preise.
Michael Long
I have a GoPro hero 5 Session that has stopped working
I have a GoPro hero 5 Session that won't switch on. I have attempted to contact GoPro Support 5 times via their website, but I have not received a single reply. Dreadful Customer Service and reason enough not to purchase the product in the future
Michael
Absolutely 0 customer service
Absolutely 0 customer service. Instead of buying my camera from a local retailer I chose to buy my Go Pro directly as they had an offer for for an extra battery and duel battery charger. When the Go Pro arrived it did not have the battery or charger. I contacted customer service thinking it was a quick fix or there was a separate package on its way. After 2 weeks or trying to resolve the issue, Go Pro stopped responding to messages and said I was not eligible for the battery or charger, even though I had the email stating the opposite. I’m writing this 18 months later as the camera has fully stopped working after 12 times being used. Burnt me for life unfortunately.
Miriam
My goPro has stopped working after only…
My goPro has stopped working after only 3 months and I can’t get hold of ANYONE in SUPPORT. I’ve submitted a claim 1 month ago and nothing. I’m paying a subscription that says no questions asked to replace the camera. I feel scammed!
renzo thbt
Service après vente super !
J’ai perdu ma bonette anti vent du Media mod lors d’un voyage, j’ai contacté le service support qui a réagi très rapidement et m’as renvoyé une bonette en remplacement GRATUITEMENT sous 48h je l’avais dans ma boîte au lettre. Service après vente super !! Je recommande !
Giuseppe Pratola
ottima assistenza
Ho avuto un problema sulla mia GO PRO Faticava ad accendersi , contattato il supporto mi é stata cambiata la fotoCAM in breve tempo Non pensavo , invece si sono dimostrati disponibili e competenti
Mr s
Stay away
Stay away! Bought a 360 pro max can’t use edit software unless you subscribe! Then only on your phone! Then got notification saying no available on laptop? £99 subscription even though was half way through my subscription (6 months) still charged me £99 download software to then be told apple mac only! No refund given! Stay away no customer support! Tried calling and yes you guessed English speaking none existent. Cancelled subscription! Cancelled bank card! Yet still took £99 off new card as they put continuous payments? Had to call bank to block them! Promise damage replacement no questions asked as part of subscription! Then ask 100 questions just to say sorry we can’t replace item! Pure con artists! BE WARNED!!!!!
Chris Cura
They don't respond to the form on their…
They don't respond to the form on their 'contact us' page... How else do you get service in the UK? No email or phone no... This is not acceptable. What has happened to gopro? Are they going under?
Joseph Holland
GoPro hero and dive housing bought together online from GoPro do not fit
Ordered GoPro hero and dive housing online from GoPro The dive housing for Go Pro hero 11 case does not fit the GoPro HERO camera received by me in the same package I got some very jolly email from Andy in GoPro when I registered the product. I am Returning the incompatible Dive Housing. Below is the light hearted instructions I received from GoPro "Customer Support" GoPro Customer Support Case 15508859 Joseph, A return has been set up for you! Attached you will find a prepaid shipping label, commercial invoice (if applicable), and an RMA form which lists the items you'd like to return. To ensure a timely refund, your return must be dropped off to the carrier within 14 days of this e-mail. Important notes: An RMA number must be on the outside of the package (referenced on the prepaid label) Some countries require multiple commercial invoices on the package exterior (e.g. orders shipped from the U.K require 3 copies) We cannot be held liable for the return of any items not listed on the RMA form Do not hand deliver your product to the RMA facility, even if you are local. These locations are not set up to receive visitors. Once your return has been received and processed, a refund will be issued. We appreciate your patience through this process. If you have any questions or concerns, contact us by visiting and be sure to have your case number (15508859) handy. Please follow these steps: Print out the shipping label, commercial invoice, and RMA form. Package the items listed on the RMA form securely into a package, along with the form itself. (Please send ONLY the items that are listed on the RMA form) Affix the prepaid shipping label and commercial invoice to your package and take to your nearest drop off point. We recommend obtaining a drop off receipt. Alternatively, if a UPS label was included, you can contact UPS to schedule a pick-up time at your home or office (please note that you may incur an additional fee for pick-up service). Cheers, GoPro Support Team