Hastings Direct is a UK-based online insurance provider offering a range of insurance products including car, van, bike, and home insurance. Known for its competitive pricing and customer service, Hastings Direct operates exclusively online, allowing for lower overheads and more affordable insurance options for customers.
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Citation Level
1996
English, etc
Website Key Features
Online Quotes
Instant online quotes for various insurance products, enabling customers to compare prices quickly.
24/7 Claims Service
Round-the-clock claims service to assist customers whenever they need to make a claim.
No Claims Discount Protection
Option to protect your no claims discount for an additional fee, safeguarding your discount even if you make a claim.
Multi-car Discount
Discount available for insuring more than one car with Hastings Direct, making it cost-effective for families.
Flexible Payment Options
Choice of paying annually or monthly, with various payment methods accepted for customer convenience.
Customer Portal
Online portal for customers to manage their policies, make changes, and view documents at any time.
Legal Cover
Optional legal cover add-on for car insurance policies, providing legal assistance in case of an accident.
Breakdown Cover
Optional breakdown cover add-on, offering peace of mind with roadside assistance and recovery services.
Additional information
Parent Company
Hastings Direct is part of Hastings Group Holdings, a leading UK insurance group.
Awards
Hastings Direct has received several awards for its insurance products and customer service, including recognition from Defaqto and Moneyfacts.
Customer Reviews
The company has a mix of customer reviews, with praise for its competitive pricing but some criticism over claims handling.
Regulation
Hastings Direct is regulated by the Financial Conduct Authority (FCA) in the UK, ensuring compliance with financial services laws.
Environmental Initiatives
Hastings Direct has initiatives aimed at reducing its environmental impact, including paperless policies and digital correspondence.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for hastingsdirect.com