HelpDocs | Knowledge Base Software | Website analytics by TrustRadar
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helpdocs.io Documentation Knowledge Base Customer Support SaaS

HelpDocs | Knowledge Base Software

HelpDocs creates knowledge base software your customers and team will adore. It's fast, flexible, and super simple to use. Start with 14 days free.

HelpDocs is a comprehensive knowledge base and documentation platform designed to help businesses create, manage, and share their documentation with ease. It offers a user-friendly interface that simplifies the process of creating and organizing help articles, FAQs, and other documentation. HelpDocs is aimed at improving customer support and engagement by making information easily accessible to users.

Unique Visits

360K

12000 / day

Total Views

450K

15000 / day

Visit Duration, avg.

3.8 min

2.5 pages per visit

Bounce Rate

40%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

2015

Supported Languages

English, etc

Website Key Features

Custom Domain

Allows users to host their documentation on a custom domain, enhancing brand consistency.

SEO Optimization

Built-in SEO tools to help your documentation rank higher in search engine results.

Analytics

Provides detailed analytics on how users interact with your documentation, helping you understand what's working and what's not.

Content Editor

A powerful, easy-to-use content editor that supports rich text, images, videos, and code snippets.

Version Control

Keeps track of changes made to your documentation, allowing you to revert to previous versions if necessary.

Integration

Offers integrations with popular tools like Slack, Intercom, and Zapier to streamline workflows.

Customizable Themes

Provides customizable themes to match your brand's look and feel.

User Feedback

Allows users to give feedback on articles, helping you improve your documentation.

Search Functionality

Advanced search functionality to help users find the information they need quickly.

Access Control

Enables you to control who can view or edit your documentation, ensuring sensitive information is protected.

Additional information

Pricing

HelpDocs offers a range of pricing plans to suit different needs, including a free tier for small teams.

Customer Support

Provides excellent customer support with a dedicated team ready to assist with any issues or questions.

Security

Implements robust security measures to protect your data and ensure privacy.

API Access

Offers API access for advanced users who want to integrate HelpDocs with other systems or automate tasks.

Community and Resources

Maintains an active community and offers a wealth of resources, including tutorials, webinars, and best practices for documentation.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for helpdocs.io