All-in-one incident management platform | incident.io | Website analytics by TrustRadar
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incident.io Incident Management DevOps Team Collaboration Software as a Service (SaaS)

All-in-one incident management platform | incident.io

incident.io is an all-in-one incident management platform unifying on-call scheduling, real-time incident response, and integrated status pages – helping teams resolve issues faster and reduce downtime.

Incident.io is a platform designed to streamline incident management for teams, enabling them to respond to incidents more effectively and efficiently. It provides tools for communication, documentation, and analysis to help teams learn from incidents and improve their processes.

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  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

2021

Supported Languages

English, etc

Key Features of the Site

Real-time Incident Tracking

Track incidents in real-time with updates and notifications to keep all team members informed.

Collaborative Workspace

A shared space for team members to collaborate on incident resolution, with integrated communication tools.

Post-Incident Reviews

Facilitate post-incident reviews to analyze what happened and how to prevent similar incidents in the future.

Integration Capabilities

Integrates with popular tools and platforms to streamline workflows and centralize incident management.

Customizable Workflows

Customize workflows to match your team's processes and incident management practices.

Automated Notifications

Automatically notify relevant team members when an incident is reported or updated.

Incident Documentation

Document incidents comprehensively, including timelines, actions taken, and outcomes.

Role-based Access Control

Control access to incident information and actions based on team roles and responsibilities.

Analytics and Reporting

Generate reports and analyze incident data to identify trends and areas for improvement.

Mobile Accessibility

Access incident management tools and notifications on mobile devices for on-the-go resolution.

Additional information

Headquarters

London, United Kingdom

Founders

Pete Hamilton and Chris Evans

Target Audience

Tech teams, DevOps teams, and organizations looking to improve their incident management processes.

Pricing Model

Subscription-based with different tiers to accommodate teams of various sizes and needs.

Competitors

PagerDuty, Opsgenie, and VictorOps are some of the competitors in the incident management space.

Unique Selling Proposition

Focuses on simplicity and collaboration, making incident management accessible to teams without requiring extensive setup or training.

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