Khoros: Community Management Software With Proven Results
Khoros community management software helps enterprises drive engagement, improve service, and build brand loyalty. Request a demo today!
Lithium Technologies provides a comprehensive social customer experience platform that enables brands to engage with their customers in meaningful ways across social media, mobile, and web channels. The platform is designed to help businesses build stronger relationships with their customers by facilitating conversations, gathering insights, and delivering personalized experiences.
90K
3000 / day
135K
4500 / day
3.8 min
2.8 pages per visit
55%
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Domain Rating
-
Domain Authority
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Citation Level
2001
English, etc
Website Key Features
Social Media Integration
Seamlessly integrates with major social media platforms to monitor and engage with customers across channels.
Community Building
Offers tools to create and manage online communities that foster customer loyalty and engagement.
Customer Insights
Provides analytics and insights into customer behavior and preferences to inform marketing strategies.
Personalization
Enables personalized customer experiences through targeted content and interactions.
Mobile Engagement
Supports mobile platforms to engage with customers on-the-go through apps and mobile-optimized content.
Content Moderation
Includes tools for moderating user-generated content to maintain community standards and brand reputation.
Customer Support
Facilitates customer support through social channels, improving response times and customer satisfaction.
Social Listening
Monitors social media for mentions of the brand, competitors, and industry trends to stay ahead.
Campaign Management
Offers tools for planning, executing, and tracking the performance of social media campaigns.
API Access
Provides API access for custom integrations and extending the platform's capabilities.
Similar Sites and Competitors
Additional information
Headquarters
San Francisco, California, USA
Parent Company
Khoros (formerly known as Lithium Technologies)
Key People
Rob Tarkoff (CEO)
Website
https://www.lithium.com
Industry
Software, Social Media, Customer Experience
Products
Lithium Social Customer Experience Platform
Services
Social Media Management, Community Management, Customer Engagement, Digital Marketing Solutions
Number of Employees
Over 500
Global Presence
Offices in North America, Europe, and Asia-Pacific
Awards
Recognized by industry analysts and awarded for innovation in customer engagement and social media management.
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