Ombudsman.ie - Office of the Ombudsman
Office of the Ombudsman
The official website of the Ombudsman in Ireland, providing a platform for individuals to make complaints about public services, access information on how the Ombudsman can assist, and learn about the rights and responsibilities in dealing with public bodies. The site serves as a crucial resource for promoting fairness and accountability in public administration.
135K
4500 / day
150K
5000 / day
5.5 min
3.2 pages per visit
45%
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Domain Rating
-
Domain Authority
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Citation Level
1980
English, etc
Website Key Features
Complaint Submission
Allows users to submit complaints about public services directly through the website.
Case Tracking
Provides a feature for users to track the progress of their submitted complaints.
Information Resources
Offers comprehensive guides and resources on how to make a complaint and what to expect.
Annual Reports
Access to annual reports detailing the Ombudsman's activities and case resolutions.
Contact Information
Detailed contact options including phone, email, and postal address for direct inquiries.
FAQs
A section dedicated to frequently asked questions to help users navigate the complaint process.
News and Updates
Regular updates on changes in policies, services, and other relevant news.
Accessibility Options
Features to enhance accessibility for users with disabilities, including text size adjustment and screen reader compatibility.
Similar Sites and Competitors
Additional information
Jurisdiction
The Ombudsman's services cover complaints against most public bodies in Ireland, including government departments, local authorities, and the Health Service Executive (HSE).
Legal Basis
Established under the Ombudsman Act 1980, with subsequent amendments expanding its scope and powers.
Independence
Operates independently of the government to ensure impartiality in handling complaints.
Free Service
Complaint resolution services are provided free of charge to the complainant.
Confidentiality
All complaints are handled with strict confidentiality to protect the privacy of the complainant.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for ombudsman.ie