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OneService is a whole-of-government initiative by the Municipal Services Office (MSO) in Singapore to improve municipal service delivery and provide a more convenient and efficient way for residents to provide feedback on municipal issues. It integrates the services of multiple government agencies into a single platform, making it easier for residents to report and resolve municipal issues.
1.4M
45000 / day
1.5M
50000 / day
5.5 min
3.5 pages per visit
40%
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Domain Rating
-
Domain Authority
-
Citation Level
2014
English, etc
Website Key Features
Municipal Issue Reporting
Allows residents to report various municipal issues such as cleanliness, pests, and infrastructure problems directly through the platform.
Multi-Agency Integration
Integrates services from multiple government agencies to provide a seamless experience for resolving municipal issues.
Real-Time Updates
Provides real-time updates on the status of reported issues, keeping residents informed throughout the resolution process.
Mobile Accessibility
Offers a mobile-friendly interface and app, enabling residents to report issues and check updates on the go.
Feedback Mechanism
Includes a feedback mechanism for residents to rate the resolution of their reported issues, ensuring continuous improvement in service delivery.
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Additional information
Developer
Municipal Services Office (MSO), Singapore
Platforms
Web, iOS, Android
Awards
Recipient of the UN Public Service Award for improving transparency, accountability, and responsiveness in public service.
User Base
Widely used by Singapore residents for reporting and resolving municipal issues efficiently.
Technology Stack
Utilizes modern web and mobile technologies to ensure high performance and user satisfaction.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for oneservice.gov.sg