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ptc.gov.sg Government Transportation Regulatory

Public Transport Council

Better Rides, Affordable Fares and Sustainable Public Transport

The Public Transport Council (PTC) of Singapore is a statutory board under the Ministry of Transport. It regulates public transport fares and ticket payment services, ensuring they are affordable and of high quality. The PTC also promotes the use of public transport through various initiatives and policies.

Unique Visits

900K

30000 / day

Total Views

1.5M

50000 / day

Visit Duration, avg.

5.5 min

3.5 pages per visit

Bounce Rate

45%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

1987

Supported Languages

English, etc

Website Key Features

Fare Regulation

The PTC regulates public transport fares to ensure they remain affordable for commuters while maintaining the financial viability of public transport operators.

Quality of Service Standards

Sets and monitors quality of service standards for public transport operators to ensure high service levels.

Public Transport Promotion

Promotes the use of public transport through campaigns and initiatives aimed at making public transport the preferred mode of transport.

Ticketing Services Regulation

Regulates ticketing payment services to ensure convenience and reliability for commuters.

Public Consultations

Engages the public through consultations to gather feedback on public transport services and fare adjustments.

Annual Reports

Publishes annual reports detailing the performance of public transport operators and the council's activities.

Fare Review Mechanism

Implements a fare review mechanism to adjust fares in a structured and transparent manner.

Concession Schemes

Administers concession schemes for various groups, including students, senior citizens, and persons with disabilities.

Public Transport Surveys

Conducts surveys to assess commuter satisfaction and identify areas for improvement.

Sustainability Initiatives

Promotes sustainability in public transport through initiatives aimed at reducing carbon emissions and energy consumption.

Additional information

Mission

To regulate public transport fares and services, ensuring they are affordable, reliable, and of high quality, while promoting the use of public transport as the preferred mode of transport.

Vision

A world-class public transport system that is affordable, efficient, and sustainable, meeting the needs of all commuters.

Key Responsibilities

Regulating public transport fares, monitoring service standards, promoting public transport usage, and administering concession schemes.

Contact Information

Address: 1 Empress Place, #03-01, Singapore 179555. Phone: +65 6222 3911. Email: info@ptc.gov.sg.

Operating Hours

Monday to Friday, 8:30 AM to 6:00 PM (excluding public holidays).

Social Media

Facebook: Public Transport Council Singapore. Twitter: @PTCsingapore.

Accessibility

The PTC is committed to ensuring its services are accessible to all, including persons with disabilities.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for ptc.gov.sg