Re:amaze is Simple, Intuitive Customer Support Software. Support, Engage, and Convert Customers with Chat, Social, SMS, FAQ, and Email on a Single Platform. Everything you need to impress your customers.
Reamaze is a customer support and engagement platform designed to help businesses connect with their customers across multiple channels. It offers a suite of tools for managing customer interactions, including email, social media, live chat, and more, all from a single dashboard. Reamaze aims to streamline customer service processes, improve response times, and enhance customer satisfaction by providing a unified platform for all customer communications.
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Centralizes all customer communications from email, social media, live chat, and more into a single, manageable inbox.
Enables real-time communication with customers directly on your website or app.
Allows businesses to manage and respond to customer inquiries from social media platforms directly within Reamaze.
Offers a self-service option for customers to find answers to common questions, reducing the need for direct support.
Streamlines repetitive tasks and processes with automation, improving efficiency and response times.
Enables businesses to customize the look and feel of their customer support interface to match their brand.
Provides insights into customer support performance, helping businesses identify areas for improvement.
Allows support teams to manage customer interactions on the go, ensuring timely responses.
Offers developers the ability to integrate Reamaze with other systems and create custom solutions.
Facilitates collaboration among team members with features like internal notes and mentions.
San Francisco, California, USA
Not publicly disclosed
https://www.reamaze.com
Reamaze offers several pricing tiers, including a free plan for small teams and startups, with more advanced features available in higher tiers.
Serves a wide range of businesses, from small startups to large enterprises, across various industries.
Integrates with popular tools and platforms such as Shopify, WordPress, Slack, and more, enhancing its versatility and utility.
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