Re:amaze - Customer service, live chat, and helpdesk solutions for online businesses. | Website analytics by TrustRadar
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reamaze.com Customer Support Engagement Platform SaaS

Re:amaze - Customer service, live chat, and helpdesk solutions for online businesses.

Re:amaze is Simple, Intuitive Customer Support Software. Support, Engage, and Convert Customers with Chat, Social, SMS, FAQ, and Email on a Single Platform. Everything you need to impress your customers.

Reamaze is a customer support and engagement platform designed to help businesses connect with their customers across multiple channels. It offers a suite of tools for managing customer interactions, including email, social media, live chat, and more, all from a single dashboard. Reamaze aims to streamline customer service processes, improve response times, and enhance customer satisfaction by providing a unified platform for all customer communications.

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Founded in

2013

Supported Languages

English, etc

Key Features of the Site

Unified Inbox

Centralizes all customer communications from email, social media, live chat, and more into a single, manageable inbox.

Live Chat

Enables real-time communication with customers directly on your website or app.

Social Media Integration

Allows businesses to manage and respond to customer inquiries from social media platforms directly within Reamaze.

Knowledge Base

Offers a self-service option for customers to find answers to common questions, reducing the need for direct support.

Automated Workflows

Streamlines repetitive tasks and processes with automation, improving efficiency and response times.

Customizable Branding

Enables businesses to customize the look and feel of their customer support interface to match their brand.

Reporting and Analytics

Provides insights into customer support performance, helping businesses identify areas for improvement.

Mobile App

Allows support teams to manage customer interactions on the go, ensuring timely responses.

API Access

Offers developers the ability to integrate Reamaze with other systems and create custom solutions.

Team Collaboration

Facilitates collaboration among team members with features like internal notes and mentions.

Additional information

Headquarters

San Francisco, California, USA

Founders

Not publicly disclosed

Website

https://www.reamaze.com

Pricing

Reamaze offers several pricing tiers, including a free plan for small teams and startups, with more advanced features available in higher tiers.

Customer Base

Serves a wide range of businesses, from small startups to large enterprises, across various industries.

Integration

Integrates with popular tools and platforms such as Shopify, WordPress, Slack, and more, enhancing its versatility and utility.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for reamaze.com