IT Service Desk Software | SolarWinds
An IT service management (ITSM) solution that understands what it takes to successfully manage your employee services. Try SolarWinds Service Desk for free!
Samanage is a comprehensive IT service management (ITSM) and enterprise service management (ESM) platform designed to help organizations streamline their service delivery and improve operational efficiency. It offers a wide range of tools and features for incident management, problem management, change management, asset management, and more, all within a single, integrated platform. Samanage is known for its user-friendly interface, robust automation capabilities, and strong focus on customer satisfaction.
0
0 / day
0
0 / day
0 page per visit
0%
-
Domain Rating
-
Domain Authority
-
Citation Level
2007
English, etc
Key Features of the Site
Incident Management
Track, manage, and resolve incidents efficiently with automated workflows and real-time notifications.
Problem Management
Identify and resolve the root causes of recurring incidents to improve service quality.
Change Management
Plan, approve, and implement changes with minimal risk and disruption to services.
Asset Management
Keep track of all IT assets, their configurations, and lifecycle to optimize utilization and reduce costs.
Service Catalog
Offer a self-service portal for users to request services and track their requests in real-time.
Knowledge Base
Create and maintain a comprehensive knowledge base to empower users and reduce support tickets.
Reporting and Analytics
Generate detailed reports and insights to monitor performance and make informed decisions.
Mobile App
Access the platform on the go with a mobile app available for iOS and Android devices.
Integration Capabilities
Seamlessly integrate with other tools and platforms to enhance functionality and data sharing.
Customizable Dashboards
Tailor dashboards to meet specific needs and preferences for better visibility and control.
Additional information
Parent Company
Samanage was acquired by SolarWinds in 2019, enhancing its capabilities and market reach.
Global Presence
Samanage serves customers in over 180 countries, offering localized support and services.
Security Features
The platform includes advanced security features such as data encryption, role-based access control, and compliance with international standards.
Customer Base
Samanage is trusted by thousands of organizations worldwide, including small businesses, large enterprises, and government agencies.
Awards and Recognition
Samanage has received numerous awards for its innovative solutions and exceptional customer service.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for samanage.com