Services Australia is a government agency that delivers a range of health, social, and child support services and payments to the Australian community. The website serves as a comprehensive portal for accessing these services, providing information, and facilitating online transactions.
1.4M
45000 / day
1.5M
50000 / day
5.5 min
3.5 pages per visit
40%
-
Domain Rating
-
Domain Authority
-
Citation Level
1972
English, etc
Website Key Features
Online Account Management
Users can create and manage their accounts online to access personalized services and information.
Service Finder
A tool to help users find the specific services and payments they are eligible for.
Online Applications
Allows users to apply for various services and payments directly through the website.
Payment and Service Calculators
Tools to estimate payments and understand service entitlements.
Document Upload
Enables users to securely upload documents required for their applications or claims.
Appointment Booking
Users can book, reschedule, or cancel appointments for services that require in-person visits.
Live Chat Support
Provides real-time assistance from customer service representatives.
Multilingual Resources
Access to information and services in multiple languages to cater to a diverse population.
Accessibility Features
The website is designed to be accessible to users with disabilities, including screen reader compatibility and adjustable text sizes.
Feedback and Complaints
A dedicated section for users to provide feedback or lodge complaints about services.
Similar Sites and Competitors
Additional information
Agency Evolution
Originally established as the Department of Social Security, it has undergone several transformations to become Services Australia, reflecting its expanded role in delivering a wide range of services.
Digital Transformation
Services Australia has been at the forefront of digital transformation in government services, aiming to make services more accessible and efficient through technology.
Community Engagement
The agency actively engages with the community through consultations, surveys, and partnerships to improve service delivery and responsiveness to community needs.
Crisis Response
Services Australia plays a critical role in the government's response to crises, such as natural disasters and the COVID-19 pandemic, by providing emergency support and payments.
Privacy and Security
The website employs advanced security measures to protect user data and privacy, in compliance with Australian government standards.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for servicesaustralia.gov.au