Business Phone Systems, VoIP, Collaboration Tools, Call Center Software | Mitel
ShoreTel is a leading provider of business communication solutions, offering a comprehensive suite of products and services designed to improve communication and collaboration within organizations. Their solutions include cloud-based and on-premises phone systems, unified communications, contact center solutions, and collaboration tools. ShoreTel's innovative technology and customer-focused approach have made them a trusted partner for businesses of all sizes, across various industries.
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Key Features of the Site
Cloud-based Phone Systems
Offers scalable, flexible, and cost-effective communication solutions that can be easily managed and customized to meet the needs of any business.
Unified Communications
Integrates voice, video, messaging, and collaboration tools into a single platform, enabling seamless communication and collaboration across devices and locations.
Contact Center Solutions
Provides advanced features for managing customer interactions, including call routing, analytics, and workforce optimization, to improve customer service and efficiency.
Collaboration Tools
Includes video conferencing, screen sharing, and team messaging to enhance teamwork and productivity, regardless of where team members are located.
Mobile Integration
Allows users to connect their mobile devices to the ShoreTel system, enabling them to make and receive calls, access voicemail, and use other features from anywhere.
Security and Reliability
Ensures that communications are secure and reliable, with features like encryption, redundancy, and disaster recovery.
Customizable Solutions
Offers a range of options and configurations to tailor the communication system to the specific needs of the business.
User-friendly Interface
Designed with simplicity in mind, making it easy for users to manage their communications and for administrators to maintain the system.
Additional information
Headquarters
Sunnyvale, California, United States
Parent Company
Mitel Networks Corporation
Key People
Don Joos (CEO), Steve Timms (CFO)
Number of Employees
Over 1,000
Website
https://www.shoretel.com
Industry
Telecommunications
Products
ShoreTel Connect, ShoreTel Mobility, ShoreTel Contact Center
Services
Cloud-based and on-premises communication solutions, professional services, support and maintenance
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