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TeamSupport provides help desk ticketing and live chat solutions that are built for B2B SaaS customer support
TeamSupport is a comprehensive customer support and help desk software designed to enhance customer service and support operations for businesses of all sizes. It offers a suite of tools that facilitate ticket management, live chat, customer self-service, and more, enabling teams to deliver exceptional customer service efficiently.
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Citation Level
2008
English, etc
Key Features of the Site
Ticket Management
Efficiently manage customer inquiries and support tickets with advanced tracking, prioritization, and assignment features.
Live Chat
Engage with customers in real-time through live chat, offering immediate assistance and improving customer satisfaction.
Customer Self-Service Portal
Empower customers to find answers to their questions through a comprehensive knowledge base and FAQ sections.
Reporting and Analytics
Gain insights into your support operations with detailed reports and analytics, helping you make informed decisions.
Integration Capabilities
Seamlessly integrate with other tools and platforms, including CRM systems, to streamline workflows and data sharing.
Customizable Dashboards
Tailor your dashboard to display the most relevant information, enhancing productivity and focus.
Mobile Support
Access TeamSupport features on the go with mobile apps, ensuring you're always connected to your team and customers.
Automated Workflows
Automate routine tasks and processes to save time and reduce the potential for human error.
Collaboration Tools
Enhance team collaboration with internal chat, task assignments, and shared inboxes.
Security Features
Protect sensitive customer data with robust security measures, including data encryption and secure access controls.
Additional information
Headquarters
Dallas, Texas, USA
Pricing Model
Subscription-based with different tiers depending on the size of the team and required features.
Target Audience
Small to large businesses across various industries looking to improve their customer support and service operations.
Customer Support
TeamSupport offers 24/7 customer support through email, phone, and live chat to assist with any issues or questions.
Awards and Recognition
TeamSupport has been recognized for its innovative approach to customer support software, receiving accolades from industry experts and satisfied customers alike.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for teamsupport.com