The Silver Line Helpline | Website analytics by TrustRadar
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thesilverline.org.uk Charity Helpline Elderly Support Mental Health Volunteering

The Silver Line Helpline

The Silver Line Helpline is a free telephone service just for older people. We provide friendship and support 24 hours a day, 7 days a week.

The Silver Line is a confidential, free helpline for older people across the UK. It operates 24 hours a day, 365 days a year, offering friendship, advice, and support to combat loneliness and isolation among the elderly. The service is provided by a team of dedicated staff and volunteers who are committed to making a difference in the lives of older people.

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Founded in

2013

Supported Languages

English, etc

Website Key Features

24/7 Helpline

Provides round-the-clock support for elderly individuals feeling lonely or in need of advice.

Confidential Service

Ensures all calls and information shared are kept private and secure.

Friendship Calls

Regular calls from volunteers to offer companionship and a listening ear.

Advice and Information

Offers guidance on a range of issues affecting older people, from health to financial advice.

Volunteer Opportunities

Opportunities for individuals to volunteer and make a difference in the lives of the elderly.

Letter Writing

A service that connects older people with volunteers through handwritten letters to combat loneliness.

Silver Circle

Conference calls that allow groups of older people to connect and share experiences.

Additional information

Founder

Established by Dame Esther Rantzen, a well-known British television presenter and campaigner.

Funding

Relies on donations and grants to continue providing its vital services.

Impact

Has made millions of calls to older people across the UK, significantly reducing feelings of loneliness.

Partnerships

Works in collaboration with other charities and organizations to extend its reach and support.

Awards

Recognized with several awards for its innovative approach to tackling loneliness among the elderly.

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