Customer APIs with AI and data for SMS, Voice, Email | Twilio
Create amazing customer experiences with our Customer Engagement Platform (CEP) that combines communication APIs with AI. Build solutions for SMS, WhatsApp, voice, and email.
Twilio is a cloud communications platform as a service (PaaS) company that enables software developers to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. Twilio's services are accessible over HTTP and are billed based on usage. The company provides a variety of communication tools and services, including voice, messaging, video, and email, designed to integrate with web, mobile, and desktop applications.
9M
300000 / day
15M
500000 / day
5.5 min
3.5 pages per visit
40%
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Domain Rating
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Domain Authority
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Citation Level
2008
English, etc
Website Key Features
Programmable Voice
Make and receive phone calls globally with Twilio's cloud-based voice API.
Programmable SMS
Send and receive text messages worldwide using Twilio's SMS API.
Programmable Video
Build real-time video applications with Twilio's Video API.
Programmable Chat
Add in-app messaging to your applications with Twilio's Chat API.
Email API
Send, receive, and track emails programmatically with Twilio's Email API.
Two-Factor Authentication
Enhance security with two-factor authentication using Twilio's APIs.
Phone Numbers
Purchase and manage local, national, mobile, and toll-free phone numbers globally.
WhatsApp API
Integrate WhatsApp messaging into your applications with Twilio's API.
Flex
A fully programmable cloud contact center platform.
Authy
Two-factor authentication and one-touch push authentication for secure access.
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Additional information
Headquarters
San Francisco, California, United States
Founders
Jeff Lawson, Evan Cooke, John Wolthuis
Website
https://www.twilio.com
Revenue
Over $1 billion (2020)
Number of Employees
Over 4,000 (2021)
IPO
Listed on NYSE under the ticker TWLO in 2016
Key People
Jeff Lawson (CEO), Khozema Shipchandler (COO), Erika Rottenberg (Chief Legal Officer)
Products
Twilio Flex, Twilio SendGrid, Twilio Studio, Twilio Engage, Twilio Segment
Awards
Named a Leader in the 2020 Gartner Magic Quadrant for CPaaS, Forbes Cloud 100 (2016-2020)
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for twilio.com
6 User reviews
Dan Plaskon
great messaging service
Does everything we need and more!
KB
Great!
Easy to navigate, quick and effective!
Mauro
great service
never had a problem
Lin
Literally just a scam they ask for your…
Literally just a scam they ask for your government id
Consumer
Relentless scam calls from numbers from…
Relentless scam calls from numbers from Twilio Ireland, tried to contact them but they say they can’t help!!! Just DO SOMETHING!!!
Andrew Guarino
Absolutely absolutely awful experience
Absolutely absolutely awful experience! Set up process is a nightmare. Customer service is like speaking to someone who doesn't speak English or even understand their own product. It would be easier to do marketing through a carrier pigeon and go through worthless site