Bonobos is an American online retailer of men's clothing, known for its well-fitting pants and exceptional customer service. The brand offers a wide range of apparel including suits, shirts, jeans, and accessories, all designed with a focus on fit, comfort, and style. Bonobos operates on a direct-to-consumer model, allowing for a more personalized shopping experience both online and in their physical Guideshops.
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Bonobos Guideshops offer a unique shopping experience where customers can try on clothes with the help of a guide, but purchases are made online.
An online tool that helps customers find their perfect fit by answering a few simple questions about their body type and preferences.
Bonobos offers free shipping on all orders and free returns within 45 days, making it easy for customers to shop with confidence.
Select items can be custom tailored to ensure the perfect fit, offering a personalized touch to the shopping experience.
Subscribers to the Bonobos email list receive exclusive deals and early access to sales.
Bonobos offers digital gift cards, making it easy to give the gift of great style.
Known for exceptional customer service, Bonobos offers support via phone, email, and chat to assist with any questions or concerns.
Bonobos has a mobile app for iOS and Android, making it easy to shop on the go.
Customers can receive personalized style advice from Bonobos' team of experts.
Bonobos is committed to sustainability, with initiatives aimed at reducing waste and improving the environmental impact of their products.
New York City, New York, United States
Brian Spaly and Andy Dunn
Walmart Inc.
Over 500
Bonobos is active on platforms like Instagram, Facebook, and Twitter, engaging with customers and showcasing their latest styles.
Bonobos has received numerous awards for their innovative approach to retail and customer service.
Bonobos is involved in various community service projects and charitable initiatives, reflecting their commitment to giving back.
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