Business Phone System for High-Performing Teams | Aircall
AI-powered customer communications platform that unifies channels, automates tasks, and provides insights. Business phone for high-performing teams, integrated with CRM & Helpdesk.
Aircall is a cloud-based call center software that integrates seamlessly with CRM, helpdesk, and other business tools to enhance customer service and sales operations. It is designed for teams to make and receive phone calls from anywhere, offering a modern, flexible approach to telephony. Aircall's intuitive interface and powerful features make it a favorite among startups and established businesses alike, aiming to improve communication efficiency and customer satisfaction.
900K
30000 / day
1.5M
50000 / day
5.5 min
4.5 pages per visit
35%
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Domain Rating
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Domain Authority
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Citation Level
2014
English, etc
Website Key Features
Call Routing
Automatically routes calls to the right team or individual based on predefined rules, ensuring efficient call handling.
Interactive Voice Response (IVR)
Customizable IVR menus guide callers to the appropriate department or information, improving customer experience.
Call Recording
Records calls for quality assurance, training, and compliance purposes, with easy access and management.
Real-time Analytics
Provides insights into call volumes, response times, and team performance to help optimize operations.
CRM Integration
Seamlessly integrates with popular CRM platforms to streamline workflows and enhance customer interactions.
Team Collaboration
Enables internal communication and collaboration through call transfers, internal notes, and shared contacts.
Mobile App
Allows users to make and receive calls from their mobile devices, ensuring connectivity on the go.
Voicemail
Offers customizable voicemail options, including transcriptions sent via email for easy follow-up.
Call Queuing
Manages high call volumes by placing callers in a queue, with options for callback requests.
Power Dialer
Automates the dialing process for sales teams, increasing call efficiency and productivity.
Similar Sites and Competitors
Additional information
Headquarters
Paris, France and New York, USA
Key People
Olivier Pailhes (Co-founder & CEO), Jonathan Anguelov (Co-founder & CTO)
Number of Employees
Over 300 (as of 2023)
Funding
Raised over $100 million in funding from investors including Draper Esprit, Balderton Capital, and NextWorld Capital.
Global Reach
Serves customers in over 100 countries, with a strong presence in Europe and North America.
Awards
Recognized as a leading innovator in cloud communications, with awards for its technology and customer service.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for aircall.io