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Chiltern Railways is a British train operating company that provides passenger services from London Marylebone to destinations in the West Midlands, including Birmingham, Oxford, and Stratford-upon-Avon. It is known for its commitment to customer service and its role in connecting London with the Chiltern Hills and beyond.
360K
12000 / day
450K
15000 / day
5.5 min
3.2 pages per visit
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Domain Rating
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Domain Authority
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Citation Level
1996
English, etc
Website Key Features
Online Booking
Allows customers to book train tickets online, offering a convenient way to plan and pay for journeys in advance.
Mobile App
Provides a mobile application for iOS and Android devices, enabling ticket purchases, live train times, and service updates on the go.
Season Tickets
Offers season tickets for regular commuters, providing cost savings for frequent travel between specific stations.
Delay Repay
A compensation scheme for passengers who experience delays, ensuring they are reimbursed for inconvenience caused by late trains.
Bike Reservations
Allows passengers to reserve space for their bicycles on certain trains, promoting eco-friendly travel options.
First Class Services
Provides first class seating options on select services, offering enhanced comfort and amenities for passengers.
Group Travel
Facilitates group travel with special rates and services for parties traveling together.
Live Departure Boards
Features real-time departure and arrival information on the website and at stations, helping passengers plan their journeys more effectively.
Customer Support
Offers comprehensive customer support through various channels, including phone, email, and social media.
Accessible Travel
Committed to making travel accessible for all passengers, with assistance services and accessible facilities at stations and on trains.
Similar Sites and Competitors
Additional information
Parent Company
Chiltern Railways is owned by Arriva UK Trains, a subsidiary of Deutsche Bahn.
Fleet
Operates a fleet of modern trains, including the Class 68 locomotives and Mark 3 carriages, known for their reliability and comfort.
Environmental Commitment
Chiltern Railways is dedicated to reducing its environmental impact, with initiatives aimed at lowering carbon emissions and promoting sustainable travel.
Awards
Has received several awards for customer service and performance, highlighting its commitment to excellence in the railway industry.
Community Engagement
Engages with local communities through various initiatives, including station adoption programs and support for local events.
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