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westmidlandsrailway.co.uk Transportation Railway Services Travel Public Transport Customer Service

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West Midlands Railway is a train operating company in the United Kingdom, providing passenger rail services across the West Midlands region. The website offers comprehensive travel information, ticket booking, live train updates, and customer service support to ensure a smooth journey for its passengers.

Unique Visits

360K

12000 / day

Total Views

450K

15000 / day

Visit Duration, avg.

5.5 min

3.2 pages per visit

Bounce Rate

45%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

2017

Supported Languages

English, etc

Website Key Features

Ticket Booking

Allows passengers to book train tickets online, including advance, off-peak, and anytime tickets.

Live Train Updates

Provides real-time updates on train schedules, delays, and cancellations to help passengers plan their journey.

Journey Planner

A tool to help passengers plan their journey by providing the best routes and times for their travel.

Mobile App

A mobile application available for iOS and Android devices, offering all the functionalities of the website on the go.

Season Tickets

Offers season tickets for frequent travelers, providing cost savings and convenience.

Customer Support

Dedicated customer service team available via phone, email, and social media to assist with any queries or issues.

Accessibility Information

Detailed information on accessibility features at stations and on trains for passengers with disabilities.

Group Travel

Special services and discounts for group travel, making it easier and more affordable for groups to travel together.

Bike Reservations

Passengers can reserve spaces for their bikes on trains, ensuring they can travel with their bicycles.

Delay Repay

Compensation scheme for passengers who experience delays, offering refunds based on the length of the delay.

Additional information

Parent Company

West Midlands Railway is operated by West Midlands Trains, a partnership between Abellio, JR East, and Mitsui.

Coverage Area

Covers the West Midlands region, including cities like Birmingham, Coventry, and Wolverhampton, as well as surrounding areas.

Sustainability Initiatives

Committed to reducing carbon emissions and improving sustainability through various initiatives, including the use of more energy-efficient trains.

Community Engagement

Actively engages with local communities through sponsorships, events, and partnerships to support local development.

Awards

Has received awards for customer service and innovation in the railway industry.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for westmidlandsrailway.co.uk