Dunelm | The UK's Leading Home Furnishings Retailer
Welcome to Dunelm, the UK's leading home furnishing retailer. Shop for bedding, curtains, furniture, beds and mattresses today at Dunelm.
Dunelm is a UK-based home furnishings retailer offering a wide range of products for every room in your home. From furniture to bedding, curtains to kitchenware, Dunelm provides quality items to make your home comfortable and stylish. With a focus on value and customer satisfaction, Dunelm has become a go-to destination for home improvement and decoration.
1.2M
40000 / day
1.5M
50000 / day
5.5 min
4.5 pages per visit
35%
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Domain Rating
-
Domain Authority
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Citation Level
1979
English, etc
Website Key Features
Wide Product Range
Offers an extensive selection of home furnishings across various categories.
Quality Assurance
Committed to providing high-quality products that meet customer expectations.
Competitive Pricing
Affordable prices without compromising on quality.
Online Shopping
Convenient online platform for browsing and purchasing products.
Home Delivery
Offers home delivery services for customer convenience.
Click & Collect
Option to order online and pick up in-store.
Customer Reviews
Access to customer reviews to help make informed purchasing decisions.
Seasonal Sales
Regular sales and promotions offering great deals on home furnishings.
Design Inspiration
Provides ideas and inspiration for home decoration and improvement.
Customer Support
Dedicated customer service team to assist with inquiries and issues.
Similar Sites and Competitors
Additional information
Headquarters
Leicester, United Kingdom
Number of Stores
Over 170 stores across the UK
Online Presence
Strong online presence with a comprehensive e-commerce platform
Sustainability Efforts
Committed to sustainability and ethical sourcing in its product range
Community Engagement
Active in community support and charitable initiatives
Awards
Recipient of multiple awards for retail excellence and customer service
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13 User reviews
H. Williams
Helpfulness of staff
Helpfulness of staff
Betsy Jacob
Pleasant
The parcel arrived without delay and in good condition
Peter le Conte
We wanted a tea caddy
We wanted a tea caddy; we bought one. What more can I say?
Maureen
Jugoodst what we needed complete
Just what we needed complete Comfort it's really very nice good Quality
Sarah G
Bought the Elise under sink cabinet in…
Bought the Elise under sink cabinet in blue as a gift. Delivered quickly and was easy to assemble.
andrea smith
colour of the bedding states navy…
colour of the bedding states navy blue more of a light blue very disappointed
Anon
Good at dealing with issues.
I have ordered many items online and I find them one of the best for quality, value for money and customer service. I was informed by them in an email that my heated airer had been recalled after 2 years of use and they made the process very easy. I have been unlucky as after 5 months of use of my Carmen heated blanket it developed a fault and Dunelm again have dealt with this efficiently. I think that is the test, how a company deals with problems.
John ELLIOTT
The made to measure roller blind pull…
The made to measure roller blind puller cord kept on coming apart at the plastic joining clip, very flimsy. Luckily I kept the puller cord from my old roller blind so used that instead.
Joanne Tuffs
Always know it's good quality whatever…
Always know it's good quality whatever we buy .
Gregory Brown
Yes we ordered the items online and…
Yes we ordered the items online and everything was what we wanted and it arrived in a short time.
Donna Brown
Did not get what I ordered and now…
Did not get what I ordered and now having to make an extra trip to take it back to the shop for a refund and now had to order it again. Hoping I will receive the right thing this time.
El
Bedford store
Bedford store I approached a staff member for assistance (a large woman wearing a denim skirt with piercings), and was immediately met with a sigh, as if I was inconveniencing her by asking for help. There was a noticeable lack of enthusiasm or professionalism in her tone. When I inquired about a specific item, she simply directed me to the website, saying they didn’t have it in store. I then asked where on the website it stated this, and only then did she change her mind and lead me to the item. It would have been much easier and more helpful if she had simply taken me to the product—or at least the section it would have been in—right from the beginning. A little effort and courtesy goes a long way in customer service, and unfortunately, I experienced none of that today. I left feeling very disappointed and won’t be returning to this store. This staff member clearly needs further training in how to communicate with customers and provide a more welcoming experience.
Luke
Bought an electric throw in store in…
Bought an electric throw in store in October and it broke within 6 months. The customer service number have said they can only deal with online orders and we need to take it back to the store we bought it from. Unfortunately that site is approx 90 miles from us as we were away from home at the time! Shocking that a national chain can't deal with these things and I'll think twice before buying anything from a store that's not local now.