GIGABYTE Global

14 User reviews

Tanika W

• March 30, 2025 AU

Absolute Garbage!

Have always bought Gigabyte motherboards. Have Z690m Aorus and Gigabyte Control Centre (GCC) refuses to start up....even after reinstallation! What a joke. Gonna buy Asus from now on!

Alex Sorvolante

• March 29, 2025 IT

Prodotti di scadenti e assistenza altrettanto....

Ho comprato una scheda madre Gigabyte Aorus B650 elite ax ice abbinata a un 9700x e oltre a 1000 problemi con la scheda madre adesso ha pure iniziato a fare led rosso CPU senza alcun motivo e ho scritto alla assistente scadente che mi ha consigliato dopo 5 giorni di fare un procedura scontata che avevo pure scritto nel ticket di assistenza che l'avevo già fatta e glielo ho riscritto e sono passati ancora altri 4 giorni e non ho avuto nessuna risposta

Badgamer1967

• March 25, 2025 AU

Gigabyte Support aorus z790 elite ax motherboard c-state bug

Just don't ever buy a Gigabyte product ever it's just not worth the hassle, I bought a Gigabyte aorus z790 elite ax motherboard after a bios up date 11 started going into constant reboot cycle and pc was unusable, tried everything thing, ram check, checking cables and peripherals, cmos reset etc nothing finally turned to gigabyte support ticket via their website who told me to go to gigabyte service centre scorptec, after three drop off's and returns still rebooting. Even though they claimed it was working, felt gaslighted. Only found solution on reddit!! a bug gigabyte is aware of with this motherboard and certain Intel CPUs after bios update 11 called the c-state bug. Followed post now working after 4 weeks of money spent on new PSU, HDD and travel to and from service center. Even now gigabyte support want even answer any questions or acknowledge any fault just short responses that indicate they never read my request at all and referring to gigabyte in third-party?? Obviously outsourcing. So long story short DO NOT PURCHASE

DANIEL

• March 17, 2025 IT

RX 9070xt ad oltre mille euro

RX 9070xt ad oltre mille euro! Direi che basta questo per capire che certe cose a determinati prezzi NON VANNO ACQUISTATE

Valentin Bloß

• March 13, 2025 DE

Gute und qualitative Komponenten.

Gute und qualitative Komponenten.

Holger

• March 13, 2025 DE

Von "Support" kann nicht die Rede sein.

Von "Support" kann nicht die Rede sein. Man wird immer und ausschließlich auf den extrem langsamen Online-Support verwiesen. Keine direkte E-Mail, kein Telefon. Und die Telefonnummern, die man peer Netz-Suche findet sind ausschließlich für Mainboards zuständig! Btw der "Chat" Button ist mal da und mal nicht. Und selbst wenn er da ist kann oft keine Verbindung aufgebaut werden. Und im Falle einer Verbindung wieder ausschließlich für Mainboards! Alle anderen Gigabyte Kunden stehen im Regen :(. Was wenn man z.b. einen defekten Monitor von Gigabyte hat absolut nichts bringt :(. Da helfen auch die 36 Monate Werks-Garantie nichts. Echter Support sieht anders aus! - Telefon Nummer MUSS sein! Nicht 24/7 aber zu üblichen Arbeitszeiten (9-18 uhr z.b.). - E-Mail Adresse für die man nicht diese extrem instabiele Webseite benötigt. - Für ALLE Produkte! Nicht nur Mainboards. Und der ganze "AI"-Mist ist eh zum Ko..... :(.

simon lemay

• March 8, 2025 CA

Bad everything!

Tons of issues with software, hardware failing right after warranty finished. 642 black screen crashes in 3 years. Customer support was no help after spending 2 full days of trying what they suggested. Would have to pay for 2 way shipping, diagnostic time, parts, repair time and NO warranty that the issues will be fixed or after repair guarantees. Keep your money for ASUS is what i learned!

Leviathan Guardian

• August 9, 2024 IT

Mai più Gigabyte

Quando poco tempo fà ho voluto assemblarmi un bel desktop ho subito scelto come scheda madre l'Aorus X570 Ultra, una scelta sbagliatissima purtroppo, la scheda madre mi ha sempre dato problemi, una volta quando sentivi AORUS era sinonimo di qualità, ad oggi non resta niente di niente, mai più acquisterò qualcosa marchiato gigabyte e lo sconsiglio a TUTTI .

A. S.

• March 8, 2025 US

Defective Motherboard, More Defective Customer Service

I received a defective motherboard and have been trying to get it fixed or replaced since February 6. It is extremely unclear where you need to go to resolve your particular issue. It was clear I was looking for a replacement due to the issues with the product but it took several messages before technical support would give me the link to the warranty claims page. The warranty claims website requires a different log in and would not let me log in for multiple days, then directed me to the seller, who told me it was (as it should be) Gigabyte's responsibility to address the problem. When I spoke to a customer service rep they told me it would take 20+ more days before I had a working motherboard. I just spoke to a customer service rep for the second time and they refused to provide any compensation for the horrible experience, even covering shipping to their facility. I work in customer service myself and tried to be very careful in the way I expressed my frustration. I was not happy but my language was professional and I feel my ask was reasonable. He seemed amused by the fact that I was upset. I wish I looked up their rating here before I bought, but I certainly won't be making the mistake of purchasing a Gigabyte product again and will be doing what I can to spare my friends as well.

K

• March 5, 2025 US

sucks

sucks. useless not even helpful they just sit there and say "oh yeah" and dont do anything. have had an issue going on for months they are just too lazy to help

Nik

• March 3, 2025 BG

No more Gigabyte

Very bad experience with my Gigabyte Eagle 3090 24GB OC, suddenly my GPU just stopped, I was playing and blackscreen, when checked the warranty one day later was on the day it expires! which a coincidence... I managed to get the card to a local technicians but a repair is not possible as the GPU chip is on short... After that I opened a ticket to request support, not only a late response but unprofesional, seemed like they didnt read my message that I already tried to fix it... anyways no exclusions, but not only, very poor service, no more Gigabyte for us.

Michael

• February 24, 2025 CA

Stay away from this company!

Stay away from this company! Bought a brand new mainboard, stopped working after 4 months. I tried to work with support, FORGET THAT! You have to make an account with them and after writing a support request, it took them 4 (!!) days to answer with a total useless answer. NO, THANK YOU! I dumped the mb and bought a proper one.

Joel Rose

• February 16, 2025 US

Aweful website

Trying to trouble shoot a pc build on my phone and I can’t even get half of their pages to load. They appear for a split second and the entire page goes white and I can’t access anything. Every time I search for my product to find downloads the white screen takes over

Jan

• February 12, 2025 DE

Unglaublich schlechter Support

Unglaublich schlechter Support Reine Zeitverschwendung Der KI Support ist ein absoluter Witz. Der normale Support ist auch nicht besser. Auf detailierte technische Fragen, entweder gar keine Antwort oder erst nach Tagen völlig sinnbefreite Antworten oder Informationen, die man sowieso schon lange hat. Scheinbar hält Gigabyte seine Nutzer für blöd oder der Support ist das auch.