The Independent Communications Authority of South Africa (ICASA) is the regulator for the South African communications, broadcasting and postal services sector. ICASA was established by an Act of statute, the Independent Communications Authority of South Africa Act of 2000, as amended. The Authority is tasked with regulating the telecommunications, broadcasting and postal industries in the public interest and ensuring affordable services of a high quality for all South Africans.
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ICASA is responsible for issuing licenses to telecommunications, broadcasting, and postal service providers.
Ensures that all service providers comply with the regulations set forth to protect consumer interests.
Works to protect the rights of consumers in the telecommunications, broadcasting, and postal sectors.
Manages the radio frequency spectrum to ensure efficient use and to prevent interference among users.
Provides mechanisms for resolving disputes between service providers and consumers or between service providers themselves.
Involved in the development of policies that guide the telecommunications, broadcasting, and postal sectors.
Conducts research to inform policy and regulatory decisions within the sectors it regulates.
Engages with the public and stakeholders through consultations to gather input on regulatory matters.
Monitors compliance with the Electronic Communications Act and other relevant legislation.
Collaborates with international regulatory bodies to align with global standards and practices.
Block C, ICASA Building, Pinmill Farm, 164 Katherine Street, Sandton, South Africa
Phone: +27 11 566 3000, Email: info@icasa.org.za
Twitter: @ICASA_org, Facebook: ICASAorg
To regulate the telecommunications, broadcasting and postal services sectors in the public interest, ensuring affordable services of a high quality for all South Africans.
A leading regulator enabling an inclusive digital society.
Integrity, Excellence, Professionalism, Accountability, Transparency, Innovation
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