Natural Gas & Electricity | National Grid | Website analytics by TrustRadar
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nationalgridus.com Utilities Energy Customer Service Sustainability

Natural Gas & Electricity | National Grid

Welcome to National Grid, providing New York and Massachusetts with natural gas and electricity for homes and businesses.

National Grid is an electricity, natural gas, and clean energy delivery company serving more than 20 million people through its networks in New York, Massachusetts, and Rhode Island. The website serves as a comprehensive platform for customers to manage their accounts, pay bills, report outages, and access energy-saving tips and resources.

Unique Visits

1.4M

45000 / day

Total Views

1.5M

50000 / day

Visit Duration, avg.

3.8 min

3.2 pages per visit

Bounce Rate

40%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

1990

Supported Languages

English, etc

Website Key Features

Account Management

Customers can view and manage their accounts, including billing information, usage history, and payment options.

Bill Payment

Secure online bill payment options are available, including one-time payments and setting up automatic payments.

Outage Reporting

Users can report power outages and view outage maps to get real-time updates on restoration efforts.

Energy Efficiency Programs

Information on various programs and incentives to help customers save energy and reduce their bills.

Renewable Energy Options

Details on how customers can opt for renewable energy sources for their homes or businesses.

Safety Information

Resources and tips on electrical and natural gas safety for customers and the community.

Customer Support

Access to customer service through phone, email, and live chat for assistance with any inquiries or issues.

Mobile App

A mobile application is available for iOS and Android devices, offering many of the website's features on the go.

Additional information

Parent Company

National Grid plc, a multinational electricity and gas utility company headquartered in London, United Kingdom.

Service Area

Serves over 20 million people in New York, Massachusetts, and Rhode Island.

Commitment to Sustainability

National Grid is committed to reducing carbon emissions and investing in clean energy technologies to combat climate change.

Community Programs

Offers various community support programs, including energy assistance for low-income families and educational initiatives.

Innovation and Technology

Invests in smart grid technology and other innovations to improve service reliability and efficiency.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for nationalgridus.com