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therealreal.com Fashion Luxury Goods Second-hand E-commerce Sustainable Fashion

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The RealReal is the world's largest online marketplace for authenticated, consigned luxury goods. It offers a wide range of high-end fashion items, including clothing, shoes, accessories, fine jewelry, watches, and art. The site is known for its rigorous authentication process, ensuring that all items sold are genuine. The RealReal also provides a platform for individuals to consign their luxury items, offering them a way to earn money from their pre-loved goods while contributing to sustainable fashion by extending the lifecycle of luxury items.

Unique Visits

3600000

120000 / day

Total Views

4500000

150000 / day

Visit Duration, avg.

00:07:30

5.2 page per visit

Bounce Rate

35%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

2011

Supported Languages

English, etc

Key Features of the Site

Authentication Process

Every item sold on The RealReal goes through a rigorous authentication process by experts to ensure its authenticity.

Consignment Service

Individuals can consign their luxury items with The RealReal, which then sells them on their behalf.

Wide Range of Products

Offers a vast selection of luxury goods, including clothing, shoes, accessories, fine jewelry, watches, and art.

Sustainability

Promotes sustainable fashion by extending the lifecycle of luxury items through resale.

Personal Shopping

Provides a personal shopping service to help customers find exactly what they're looking for.

Home Try-On

Select items can be tried on at home before making a purchase decision.

Virtual Appointments

Customers can book virtual appointments with sales associates for personalized shopping experiences.

Loyalty Program

Offers a loyalty program that rewards customers with points for every purchase, which can be redeemed for discounts.

Gift Cards

Provides the option to purchase gift cards, making it easy to give the gift of luxury.

Global Shipping

Ships luxury goods worldwide, making it accessible to international customers.

Additional information

Headquarters

San Francisco, California, USA

Founders

Julie Wainwright

Revenue Model

E-commerce, Consignment Fees

Sustainability Efforts

The RealReal is committed to sustainability by promoting the resale of luxury items, reducing waste, and encouraging a circular economy.

Community Impact

The RealReal supports various charitable initiatives and organizations through donations and partnerships.

Technology

Utilizes advanced technology for authentication, inventory management, and customer experience enhancement.

Customer Service

Offers comprehensive customer service, including live chat, email support, and a detailed FAQ section.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for therealreal.com