Ting.com is a mobile virtual network operator (MVNO) that offers wireless services in the United States and Canada. It operates by leasing network capacity from major carriers and then providing its own customer service and billing. Ting is known for its flexible, pay-for-what-you-use pricing model, which can result in significant savings for users who do not require unlimited data. The company emphasizes customer service and transparency, aiming to provide a straightforward and user-friendly mobile experience.
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Citation Level
2012
English, etc
Website Key Features
Flexible Pricing
Ting offers a unique pricing model where customers only pay for what they use, covering talk, text, and data. This can lead to significant savings for users with varying monthly usage.
No Contracts
Ting does not require long-term contracts, offering month-to-month service that can be canceled at any time without penalties.
Bring Your Own Device
Customers can bring their own compatible devices to Ting, allowing them to keep their current phone and number.
Nationwide Coverage
Utilizing the networks of major carriers, Ting provides extensive nationwide coverage in the United States and Canada.
Customer Support
Ting is known for its excellent customer service, with support available via phone, email, and live chat.
Ting Internet
In addition to mobile services, Ting offers high-speed fiber internet in select areas, focusing on fast and reliable connections.
Usage Alerts
Ting sends alerts to keep customers informed about their usage, helping them avoid unexpected charges.
Family Plans
Ting allows multiple lines to be added to a single account, making it easy for families to manage their mobile services.
International Roaming
Ting offers international roaming options, allowing customers to use their phones abroad in over 200 countries.
Device Financing
For those who need a new device, Ting provides financing options to spread the cost over time.
Similar Sites and Competitors
Additional information
Parent Company
Ting is a subsidiary of Tucows Inc., a publicly traded internet services company.
Headquarters
Ting's headquarters are located in Toronto, Ontario, Canada, with additional offices in the United States.
Awards
Ting has received numerous awards for its customer service and innovative approach to mobile services.
Environmental Commitment
Ting is committed to sustainability, with initiatives aimed at reducing its environmental impact.
Community Involvement
Ting actively participates in community projects and supports various charitable organizations.
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