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Zales.com is the online presence of Zales Jewelers, a leading retailer of fine jewelry in the United States. Offering a wide range of jewelry including rings, necklaces, earrings, and watches, Zales.com caters to customers looking for high-quality pieces for every occasion. From engagement rings to fashion jewelry, Zales.com provides a diverse selection of products from top brands and designers. The site also offers services such as jewelry repair, custom design, and a diamond price guarantee, ensuring a comprehensive shopping experience for its customers.
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5.5 min
4.5 pages per visit
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Domain Rating
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Domain Authority
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Citation Level
1924
English, etc
Website Key Features
Diamond Price Guarantee
Ensures customers get the best price on diamonds, with a promise to match any lower price found within 30 days of purchase.
Custom Design Service
Allows customers to create a unique piece of jewelry with the help of Zales' expert jewelers.
Jewelry Repair
Offers professional repair services to maintain the beauty and integrity of your jewelry.
Free Shipping
Provides free shipping on all orders, making it easier and more affordable to shop for fine jewelry online.
Lifetime Diamond Commitment
Offers free diamond replacement for the life of the jewelry, ensuring your diamonds stay as brilliant as the day you bought them.
30-Day Return Policy
Gives customers the flexibility to return or exchange their purchase within 30 days, no questions asked.
Virtual Try-On
Utilizes augmented reality technology to allow customers to see how jewelry looks on them before making a purchase.
Wedding Registry
Enables couples to create a personalized wedding registry, making it easy for guests to find and purchase the perfect gift.
Layaway Program
Allows customers to reserve their favorite jewelry with a small deposit and pay over time, making luxury more accessible.
Expert Advice
Provides access to jewelry experts who can offer guidance on selecting the perfect piece for any occasion.
Similar Sites and Competitors
Additional information
Parent Company
Zales is a subsidiary of Signet Jewelers Ltd., the world's largest retailer of diamond jewelry.
Number of Stores
Zales operates over 700 stores across the United States, in addition to its online store.
Customer Service
Zales.com offers comprehensive customer service, including live chat, email support, and a toll-free phone number.
Payment Options
Accepts a variety of payment methods including credit cards, Zales credit accounts, PayPal, and more.
Sustainability Efforts
Zales is committed to responsible sourcing and sustainability, ensuring that their diamonds and metals are ethically obtained.
Awards and Recognition
Zales has received numerous awards for its jewelry designs, customer service, and commitment to quality.
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