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Cinemark is a leading movie theater chain in the United States, offering a wide range of movies, from blockbuster hits to independent films. The website provides users with the ability to purchase tickets online, view showtimes, and explore upcoming movies. Additionally, Cinemark offers a rewards program, special events, and private screenings, enhancing the movie-going experience.
1.4M
45000 / day
1.5M
50000 / day
7.5 min
4.5 pages per visit
35%
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Domain Rating
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Domain Authority
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Citation Level
1984
English, etc
Website Key Features
Online Ticket Purchasing
Allows users to buy movie tickets online for a hassle-free experience.
Showtimes
Provides up-to-date movie showtimes for all Cinemark theaters.
Movie Previews
Offers trailers and previews of upcoming movies.
Rewards Program
Cinemark Movie Rewards program offers points for every dollar spent, which can be redeemed for tickets, concessions, and more.
Private Screenings
Allows customers to rent out a theater for private events or screenings.
Special Events
Hosts special movie events, including early screenings and fan events.
Mobile App
Cinemark's mobile app offers all the features of the website, optimized for mobile devices.
Concession Pre-Order
Users can pre-order concessions to skip the lines at the theater.
Gift Cards
Cinemark offers gift cards that can be used for tickets and concessions.
Accessibility Features
Provides information on accessibility features available at Cinemark theaters, including closed captioning and assistive listening devices.
Similar Sites and Competitors
Additional information
Headquarters
Plano, Texas, United States
Number of Locations
Over 500 theaters across the U.S. and Latin America
Parent Company
Cinemark Holdings, Inc.
Revenue
Publicly traded company with significant annual revenue
Environmental Initiatives
Cinemark is committed to sustainability, with initiatives aimed at reducing energy consumption and waste.
Community Engagement
Engages in various community outreach programs, including charity screenings and educational initiatives.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for cinemark.com
13 User reviews
Nicole PQ
My online account was hacked and…
My online account was hacked and someone used $75 worth of gift cards and 3 of my movie credits and Cinemark refuses to give me any information on how the gift cards were used. How my account was compromised or how I was never notified. They gave my movie credits back but wouldn’t reimburse my gift cards. That I paid for!
Meaa E
Mr Robert the day manager was so kind…
Mr Robert the day manager was so kind as he knew I was having a tough day and gave me encouragement and made my day 10x better. People like him make the community a great place!
Jenni
Not willing to help
Cinemark will not help customer after noticing tickets were ordered for wrong night and show past even though ticket was never scanned. Highly disappointed that I paid for the tickets but can’t get them for tonight without ordering and paying again. They need to find a way to put customers before profit. What happened to helping customers and customer service?
Tree Elaine
My son and I went and saw the new Venon…
My son and I went and saw the new Venon movie. We got DBox tickets and it was 3D. The 3D feature was lack luster. I sure paid a lot of money for 2 tickets.And it wasn't even that well done w 3D. The Dbox seats were pretty uneventful as well. You would think that with the amount of money The tickets are that it would be something rather unforgettable.
Jag Chahal
What garbage
What garbage, first you get rid of your employees to use online tools. Then you start charging $2 online fee. I hope you id$&ts go bankrupt. You’re already dying, why would you add $2. I will personally waste gas/time to buy tickets at location just to go against your $2 policy.
gg ggg
what the flip great places to see a…
It arrived so i take back everything i said
Troy Koltermann
I book a movie at the compare in…
I book a movie at the movie theater in Watford. Paid for tickets and showed up prior to the movie time only to find out that they decided to cancel the movie an hour before. They did refund the ticket price but not the booking fee. Will never book with them again. They will cancel your show not fully refund you and waist your time
The Moores are Satisfied Customers
Where is my movie selection playing?
The website lists movies. When you select one, you don't see where it's playing. You have to click the arrow at the bottom of the screen for a particular theater, then, when you see the features for that particular theater listed, your selection isn't among them.
Ronlpll
Beware of their concession stand
On 8/12/23 I went to the Cinemark theater in Ypsilanti, Mi. to see a movie. I bought a bottle of water and a small popcorn and it was $11.76. When I went to pay for it with my credit card the clerk said my card didn't works so I paid cash. When is got my credit card statement the purchase was also on the statement. I paid $23.52 for a small popcorn and a water.
Maria clara
Mal procedimiento
Compre las boletas y me fui a almorzar, cuando volví me dicen que confitería se compra en taquilla y me hicieron devolver para hacer la fila de nuevo. Aparte me dan crispetas saladas sin preguntar y por el cambio me cobraron adicional a lo que ya había pagado por el producto. No cuestionó la atención si no el despropósito de los procedimientos de compra: cinemark caracoli Bucaramanga
Michael Collins
We got the Cinemark app but paused it…
We got the Cinemark app but paused it during covid. They EXPIRED like 20 tickets that we had saved up. Don't get their app. Rip-off.
Maliah Jones
The lady working in the box office on…
The lady working in the box office on Thursday August 24th around 12:30PM at the Perkins Rowe location was very disrespectful. She didn't greet me. When time to select my seat she didn't make eye contact and just asked,"Where you wanna sit?" She then printed my ticket and slid it very hard under the slot and when I said thank you there was no response. Very unprofessional.
Sarah R.
Complete lack of transparency
Cinemark recently upped its prices. I am a movie club member and received an email letting me know ahead of time, and said if I paid for my membership in full for the year I would be locked in at the previous prices. I agreed and paid in full. I was shocked when I was paying $2 more a ticket, despite the email promising the previous rate. I called and the customer service agent said it wasn’t his fault marketing didn’t explain it properly and there was nothing he could do. I followed up with an email, saying I’m unhappy with the bait and switch, followed up with a non-resolution and an eye roll. Cinemark treated me like an idiot! I previously enjoyed being a Movie Club member so much. And wouldn’t you know. They never replied. They don’t care about customers at all. Just another greedy, scammy company. Do not trust them with your money!