Submit a complaint | Consumer Financial Protection Bureau
Find information and tools to submit a consumer complaint to the Consumer Financial Protection Bureau.
The Consumer Financial Protection Bureau (CFPB) is a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. The official website, consumerfinance.gov, provides resources and tools to help consumers make informed financial decisions, understand their rights, and learn how to protect themselves from unfair practices.
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English, etc
Website Key Features
Ask CFPB
A tool that provides answers to common financial questions, helping consumers understand their rights and make informed decisions.
Consumer Complaint Database
A searchable database of complaints about financial products and services, allowing consumers to see how companies are responding to complaints.
Financial Education Resources
A comprehensive collection of guides, tools, and resources designed to improve financial literacy and decision-making.
Regulatory Actions
Information on enforcement actions taken by the CFPB against companies that violate consumer financial laws.
Consumer Advisory Board
A group of experts who provide advice and feedback to the CFPB on consumer financial issues and emerging market trends.
Submit a Complaint
A feature that allows consumers to submit complaints about financial products or services directly to the CFPB for assistance.
Policy & Compliance
Information on laws, regulations, and policies that protect consumers in the financial marketplace.
Research & Reports
Access to research studies, reports, and data analysis conducted by the CFPB on various financial products and services.
Newsroom
The latest news, press releases, and updates from the CFPB, including information on new regulations and consumer alerts.
En Español
Resources and information available in Spanish to serve the Spanish-speaking community better.
Similar Sites and Competitors
Additional information
Mission
To protect consumers by carrying out federal consumer financial laws and by making rules for consumer financial markets.
Vision
A consumer finance marketplace that works for American consumers, responsible providers, and the economy as a whole.
Leadership
The CFPB is led by a Director appointed by the President and confirmed by the Senate. The agency also has a Deputy Director and several division heads.
Contact Information
Consumers can contact the CFPB via phone, mail, or through the website for assistance with financial questions or complaints.
Accessibility
The CFPB is committed to providing a website that is accessible to the widest possible audience, including individuals with disabilities.
Privacy Policy
The CFPB's privacy policy outlines how the agency collects, uses, and protects the personal information of visitors to its website.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for consumerfinance.gov