Kids Help Phone is Canada's only 24/7, national support service. It offers professional counselling, information, referrals, and volunteer-led, text-based support to young people in both English and French. The service is free, anonymous, and confidential, making it accessible to all young people across Canada, regardless of their location or situation.
4500 / day
5000 / day
4.5 pages per visit
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Round-the-clock access to professional counselling and support for young people in need.
Ensures privacy and confidentiality, encouraging more young people to seek help without fear of judgment or exposure.
Access to trained professionals who provide support, guidance, and counselling on a wide range of issues.
Offers a text-based support service, allowing young people to reach out for help in a way that feels most comfortable to them.
Provides a wealth of information and resources on mental health, well-being, and navigating challenges.
Helps connect young people with additional resources and services in their community.
Services available in both English and French, catering to Canada's bilingual population.
Many of the text-based support services are provided by trained volunteers, offering a peer-to-peer support model.
Available to all young people across Canada, ensuring no one is left without support due to their location.
Immediate support for young people in crisis, providing a lifeline when they need it most.
To provide professional counselling, information, and referrals, as well as volunteer-led, text-based support to young people across Canada.
A future where every young person in Canada has access to the support they need, when they need it.
Compassion, Innovation, Collaboration, and Respect.
Kids Help Phone has become a vital resource for young people in Canada, offering support on a wide range of issues from mental health to bullying and beyond.
Relies on donations, grants, and fundraising events to continue providing free services to young people across Canada.
Utilizes the latest technology to provide accessible and innovative support services, including web-based counselling and text support.
Engages with communities across Canada to raise awareness about mental health and the services available to young people.
Provides comprehensive training for volunteers and professionals to ensure high-quality support services.
Conducts research on youth mental health and advocates for policies and practices that support the well-being of young people.
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