Home | Legal Ombudsman
Investigating complaints between consumers and their legal service providers. Complaining isn't easy. We're here to make sure it's straightforward and fair.
The Legal Ombudsman is an independent body established to resolve complaints about lawyers in England and Wales. It provides a free service to help resolve disputes between consumers and legal service providers, ensuring fair treatment and promoting high standards in the legal profession.
36K
1200 / day
45K
1500 / day
3.8 min
2.5 pages per visit
55%
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Domain Rating
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Domain Authority
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Citation Level
2010
English, etc
Website Key Features
Complaint Resolution
Offers a formal process for resolving complaints against legal service providers.
Free Service
Provides its services free of charge to consumers.
Independent
Operates independently from the legal profession and government.
Consumer Advice
Offers advice and guidance to consumers on how to resolve issues with legal service providers.
Case Studies
Publishes case studies to help consumers understand how complaints are resolved.
Annual Reports
Provides annual reports detailing its activities and the outcomes of complaints.
Online Complaint Form
Allows consumers to submit complaints online through a user-friendly form.
Educational Resources
Offers resources to educate consumers about their rights and the legal services market.
Feedback Mechanism
Provides a mechanism for consumers to give feedback on the service received.
Accessibility
Ensures services are accessible to all, including those with disabilities.
Similar Sites and Competitors
Additional information
Jurisdiction
Covers complaints about legal service providers in England and Wales.
Legal Framework
Operates under the Legal Services Act 2007.
Funding
Funded by a levy on legal service providers and the Law Society.
Contact Information
Provides detailed contact information, including phone numbers and email addresses, for consumer inquiries.
Partnerships
Works in partnership with other organizations to improve standards in the legal profession.
Privacy Policy
Has a comprehensive privacy policy to protect the personal information of users.
Complaint Outcomes
Publishes anonymized summaries of complaint outcomes to promote transparency.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for legalombudsman.org.uk