Homepage - Cherwell
Cherwell is Oxford University's oldest student newspaper, independent since 1920.
Cherwell Software provides IT service management (ITSM) solutions that empower organizations to transform their business operations through the use of technology. Their platform is designed to automate and streamline IT processes, improve service delivery, and enhance the overall user experience. Cherwell's flexible and scalable solutions cater to a wide range of industries, offering tools for incident management, problem management, change management, and more.
90K
3000 / day
150K
5000 / day
3.8 min
3.2 pages per visit
45%
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Domain Rating
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Domain Authority
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Citation Level
2004
English, etc
Website Key Features
Incident Management
Streamlines the process of identifying, tracking, and resolving IT incidents to minimize downtime and improve service quality.
Problem Management
Helps identify the root cause of recurring incidents to prevent future issues and improve IT service stability.
Change Management
Facilitates the planning, approval, and implementation of changes to IT infrastructure with minimal risk and disruption.
Service Catalog
Provides a user-friendly interface for requesting IT services, enhancing user satisfaction and operational efficiency.
Configuration Management Database (CMDB)
Offers a centralized repository for IT assets and configurations, improving visibility and control over the IT environment.
Self-Service Portal
Empowers users to resolve common IT issues on their own, reducing the workload on IT staff and improving resolution times.
Reporting and Analytics
Delivers insights into IT service performance and trends, enabling data-driven decision-making and continuous improvement.
Integration Capabilities
Supports seamless integration with third-party applications and systems, enhancing functionality and data consistency.
Mobile Support
Provides access to ITSM tools and services on mobile devices, ensuring support and productivity on the go.
Customization and Extensibility
Allows for extensive customization and extension of the ITSM platform to meet specific organizational needs and workflows.
Similar Sites and Competitors
Additional information
Headquarters
Colorado Springs, Colorado, USA
Global Presence
Cherwell serves customers in over 40 countries worldwide, with offices in North America, Europe, and Asia-Pacific.
Awards and Recognition
Cherwell has received numerous awards for its ITSM solutions, including recognition for innovation, customer satisfaction, and market leadership.
Community and Support
Cherwell offers a vibrant community for users and partners, along with comprehensive support services, including training, consulting, and technical assistance.
Sustainability Initiatives
Cherwell is committed to sustainability, implementing eco-friendly practices in its operations and supporting environmental causes.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for cherwell.org