Zendesk: de complete klantenservice-oplossing
Ontdek onze AI-gedreven bekroonde klantenservicesoftware, vertrouwd door 200.000 klanten. Zorg voor tevreden klanten via sms, mobiele apparaten, telefoon, e-mail, live chat en social media.
Zendesk is a service-first CRM company that builds software designed to improve customer relationships. It offers a suite of tools for customer support, sales, and customer engagement, which can be customized to fit the needs of any business. Zendesk's platform is known for its ease of use, flexibility, and scalability, making it a popular choice for businesses of all sizes.
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4.5 page per visit
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Domain Rating
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Domain Authority
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Citation Level
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English, etc
Key Features of the Site
Ticketing System
A centralized platform for tracking, prioritizing, and solving customer support tickets.
Live Chat
Real-time messaging tool that allows businesses to communicate with their customers directly on their website.
Knowledge Base
A self-service portal where customers can find answers to common questions, reducing the need for direct support.
Analytics and Reporting
Comprehensive tools for tracking and analyzing customer support metrics to improve service quality.
Multi-Channel Support
Allows businesses to manage customer interactions across email, chat, social media, and phone from a single platform.
Customizable Dashboards
Personalizable interface that allows users to monitor key metrics and access important information quickly.
Automation
Automates repetitive tasks and workflows to increase efficiency and reduce response times.
Integrations
Seamless integration with a wide range of third-party applications and services to extend functionality.
Security Features
Advanced security measures to protect customer data and ensure compliance with global regulations.
Mobile App
Allows support agents to manage tickets and communicate with customers on the go.
Similar Sites and Competitors to zendesk.com
Additional information
Headquarters
San Francisco, California, United States
Founders
Mikkel Svane, Alexander Aghassipour, Morten Primdahl
Website
https://www.zendesk.com
Parent Organization
Zendesk, Inc.
Number of Employees
Over 4,000 (as of 2023)
Revenue
Over $1 billion (as of 2023)
IPO
May 2014, NYSE: ZEN
Key People
Mikkel Svane (CEO), Tom Keiser (COO), Elena Gomez (CFO)
Products
Zendesk Support, Zendesk Chat, Zendesk Talk, Zendesk Guide, Zendesk Explore, Zendesk Sell
Global Presence
Offices in over 15 countries worldwide, serving customers in more than 160 countries.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for zendesk.com