LiveAgent | Simple Customer Support Software for Teams
Great customer service starts with better Help Desk Software. See the benefits of LiveAgent and get started with it in 5 minutes.
LiveAgent is a comprehensive customer service software that combines all communication channels into one universal inbox. It offers a wide range of tools for customer support, including live chat, email management, a call center, and a self-service knowledge base. LiveAgent is designed to help businesses improve their customer service efficiency and customer satisfaction by providing a seamless and integrated platform for all customer interactions.
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15000 / day
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4.5 page per visit
35%
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Domain Rating
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Domain Authority
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Citation Level
2004
English, etc
Key Features of the Site
Universal Inbox
Consolidates all customer inquiries from various channels into a single interface for efficient management.
Live Chat
Enables real-time communication with website visitors to provide instant support and increase conversion rates.
Email Ticketing
Organizes and tracks customer emails as tickets, ensuring no inquiry goes unanswered.
Call Center
Integrates voice calls into the customer service platform, allowing for seamless call management and recording.
Knowledge Base
Offers a self-service portal for customers to find answers to common questions, reducing the workload on support agents.
Social Media Integration
Allows businesses to manage customer inquiries from social media platforms directly within LiveAgent.
Automation
Automates repetitive tasks and workflows to increase efficiency and reduce response times.
Reporting and Analytics
Provides detailed insights into customer service performance and agent productivity.
Customization
Offers extensive customization options to tailor the platform to specific business needs.
Security
Ensures data protection and privacy with advanced security measures and compliance with industry standards.
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Additional information
Headquarters
LiveAgent is headquartered in Brno, Czech Republic, with offices in several countries around the world.
Awards
LiveAgent has received numerous awards for its innovative customer service solutions and outstanding performance.
Integration
LiveAgent integrates with a wide range of third-party applications and services, including CRM systems, e-commerce platforms, and social media networks.
Customer Base
LiveAgent serves a diverse customer base, ranging from small businesses to large enterprises across various industries.
Support
LiveAgent offers comprehensive support through various channels, including email, phone, and live chat, as well as an extensive online knowledge base and community forums.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for liveagent.com