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happyfox.com Customer Support Software Help Desk Software Live Chat Software Knowledge Base Software

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HappyFox is a comprehensive customer support software that offers a suite of tools designed to help businesses manage their customer service operations more efficiently. It provides a unified platform for ticketing, knowledge base, live chat, and more, enabling teams to deliver exceptional customer service across multiple channels.

Unique Visits

135000

4500 / day

Total Views

150000

5000 / day

Visit Duration, avg.

00:03:45

3.2 page per visit

Bounce Rate

45%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

2011

Supported Languages

English, etc

Key Features of the Site

Multi-channel Support

Integrate email, social media, live chat, and phone support into a single platform for streamlined customer service.

Automated Ticketing

Automatically convert customer queries into tickets and assign them to the right agents based on predefined rules.

Knowledge Base

Create and manage a self-service knowledge base to empower customers to find answers on their own.

Live Chat

Engage with customers in real-time through live chat, offering immediate assistance and support.

Reporting and Analytics

Track and analyze customer service performance with detailed reports and analytics.

Customizable Workflows

Design custom workflows to automate repetitive tasks and improve efficiency.

SLA Management

Set and manage Service Level Agreements (SLAs) to ensure timely resolution of customer issues.

Integration Capabilities

Seamlessly integrate with third-party applications like CRM, eCommerce platforms, and more for enhanced functionality.

Mobile Support

Access HappyFox on the go with mobile apps for iOS and Android, ensuring support is always at your fingertips.

Security Features

Benefit from advanced security measures including SSL encryption, two-factor authentication, and more to protect your data.

Additional information

Headquarters

HappyFox Inc. is headquartered in Orange County, California, USA.

Global Presence

HappyFox serves customers worldwide, with a strong presence in North America, Europe, and Asia.

Awards and Recognition

HappyFox has been recognized by various industry awards for its innovative customer support solutions.

Customer Base

HappyFox is trusted by thousands of businesses, ranging from small startups to large enterprises, across various industries.

Pricing

HappyFox offers flexible pricing plans to suit businesses of all sizes, with options for monthly or annual billing.

Free Trial

Prospective customers can take advantage of a free trial to explore HappyFox's features before committing to a subscription.

Customer Support

HappyFox provides 24/7 customer support through various channels, including email, phone, and live chat.

Training and Resources

HappyFox offers comprehensive training materials and resources to help users get the most out of the platform.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for happyfox.com