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HappyFox is a comprehensive customer support software that offers a suite of tools designed to help businesses manage their customer service operations more efficiently. It provides a unified platform for ticketing, knowledge base, live chat, and more, enabling teams to deliver exceptional customer service across multiple channels.
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Integrate email, social media, live chat, and phone support into a single platform for streamlined customer service.
Automatically convert customer queries into tickets and assign them to the right agents based on predefined rules.
Create and manage a self-service knowledge base to empower customers to find answers on their own.
Engage with customers in real-time through live chat, offering immediate assistance and support.
Track and analyze customer service performance with detailed reports and analytics.
Design custom workflows to automate repetitive tasks and improve efficiency.
Set and manage Service Level Agreements (SLAs) to ensure timely resolution of customer issues.
Seamlessly integrate with third-party applications like CRM, eCommerce platforms, and more for enhanced functionality.
Access HappyFox on the go with mobile apps for iOS and Android, ensuring support is always at your fingertips.
Benefit from advanced security measures including SSL encryption, two-factor authentication, and more to protect your data.
HappyFox Inc. is headquartered in Orange County, California, USA.
HappyFox serves customers worldwide, with a strong presence in North America, Europe, and Asia.
HappyFox has been recognized by various industry awards for its innovative customer support solutions.
HappyFox is trusted by thousands of businesses, ranging from small startups to large enterprises, across various industries.
HappyFox offers flexible pricing plans to suit businesses of all sizes, with options for monthly or annual billing.
Prospective customers can take advantage of a free trial to explore HappyFox's features before committing to a subscription.
HappyFox provides 24/7 customer support through various channels, including email, phone, and live chat.
HappyFox offers comprehensive training materials and resources to help users get the most out of the platform.
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