AI Help Desk and Customer Support Platform | Kayako
Transform your customer support with Kayako. Automate repetitive tickets, free your agents for high-value tasks, and enhance efficiency. See it. Use it. Love it. Learn more now.
Kayako is a customer service software that combines live chat, help desk, and email support into one platform. It is designed to help businesses provide exceptional customer service by streamlining communication and improving response times. Kayako offers a range of tools and features that enable teams to collaborate effectively, automate repetitive tasks, and gain insights into customer interactions.
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Domain Rating
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Citation Level
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Key Features of the Site
Unified Inbox
Centralizes all customer conversations from email, live chat, and social media into a single, easy-to-use interface.
Live Chat
Engage with customers in real-time directly from your website or mobile app.
Help Desk
Manage and resolve customer support tickets efficiently with a customizable help desk.
Self-Service
Empower customers to find answers on their own with a comprehensive knowledge base and community forums.
Reporting and Analytics
Gain insights into your customer service performance with detailed reports and analytics.
Automation
Automate repetitive tasks and workflows to improve efficiency and reduce response times.
Customization
Customize the look and feel of your help desk and live chat to match your brand.
Integration
Integrate with popular tools and services like Salesforce, Slack, and Zapier to streamline your workflow.
Mobile Support
Access Kayako's features on the go with mobile apps for iOS and Android.
Security
Ensure the security of your customer data with advanced security features and compliance with industry standards.
Similar Sites and Competitors to kayako.com
Additional information
Headquarters
Kayako is headquartered in London, United Kingdom, with additional offices in the United States and India.
Clients
Kayako serves a wide range of clients, from small businesses to large enterprises, across various industries including technology, e-commerce, and education.
Awards
Kayako has received numerous awards for its customer service software, including recognition for its live chat and help desk solutions.
Community
Kayako has a vibrant community of users and developers who contribute to forums, share best practices, and develop integrations.
Support
Kayako offers comprehensive support options, including a knowledge base, community forums, and direct support via email and live chat.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for kayako.com