Front - The Platform for Exceptional Customer Service at Scale
Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses.
Front is a shared inbox and collaboration platform designed to help teams manage their email, apps, and customer communication in one place. It integrates with various tools and services to streamline workflows, enhance team collaboration, and improve customer service.
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Domain Rating
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Domain Authority
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Citation Level
2013
English, etc
Key Features of the Site
Shared Inbox
Allows teams to manage emails collectively, ensuring no message goes unanswered.
App Integrations
Integrates with popular apps like Slack, Trello, and Salesforce to centralize communication and tasks.
Internal Comments
Enables team members to discuss emails internally before responding, ensuring consistent and accurate communication.
Automated Workflows
Automates repetitive tasks and processes, saving time and reducing errors.
Analytics and Reporting
Provides insights into team performance and customer communication patterns.
Customizable Email Templates
Allows for the creation of reusable email templates to speed up response times.
Snooze and Reminders
Helps manage follow-ups by snoozing emails and setting reminders.
Team Collaboration Tools
Facilitates real-time collaboration among team members on shared tasks and projects.
Security and Compliance
Ensures data security and compliance with industry standards and regulations.
Similar Sites and Competitors to frontapp.com
Additional information
Headquarters
San Francisco, California, USA
Founders
Mathilde Collin and Laurent Perrin
Funding
Front has raised significant funding from top venture capital firms, including Sequoia Capital and Initialized Capital.
Customer Base
Serves a wide range of industries, including technology, retail, and financial services, with notable clients such as Shopify and Stripe.
Awards and Recognition
Front has been recognized for its innovative approach to team collaboration and customer communication, receiving awards and accolades from various industry organizations.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for frontapp.com