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Intercom is a customer messaging platform that enables businesses to communicate with their customers through personalized, messenger-based experiences. It integrates with a company's website, app, and email to provide a seamless communication channel. Intercom is designed to help businesses acquire, engage, and retain customers more effectively by offering tools for live chat, email marketing, customer support, and more.
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3.5 page per visit
35%
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Domain Rating
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Domain Authority
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Citation Level
2011
English, etc
Key Features of the Site
Live Chat
Real-time messaging with customers directly on your website or app.
Email Marketing
Send targeted, behavior-based emails to engage and convert leads.
Customer Support
Provide timely support with automated responses and a shared inbox for your team.
Product Tours
Create interactive walkthroughs to help users understand your product.
Behavioral Targeting
Send messages based on user behavior to increase engagement.
CRM Integration
Sync customer data with your CRM for a unified view of customer interactions.
Custom Bots
Automate conversations with customizable bots that can qualify leads, book meetings, and more.
Team Inbox
A shared inbox for your team to manage customer conversations efficiently.
Knowledge Base
Create and manage a self-service help center for your customers.
Mobile Carousels
Engage mobile app users with targeted messages and announcements.
Similar Sites and Competitors to intercom.com
Additional information
Headquarters
San Francisco, California, United States
Founders
Des Traynor, Ciaran Lee, Eoghan McCabe, David Barrett
Website
https://www.intercom.com
Parent Organization
Intercom, Inc.
Number of Employees
500+
Key People
Karen Peacock (CEO), Des Traynor (Co-founder & Chief Strategy Officer)
Products
Intercom Messenger, Intercom Inbox, Intercom Articles, Intercom Custom Bots, Intercom Outbound Messages
Technology Stack
Ruby on Rails, React, Go, PostgreSQL, Redis, Elasticsearch
Funding
Over $240 million in funding from investors including Kleiner Perkins, Google Ventures, and Index Ventures.
Awards
Named one of the Best Places to Work by Glassdoor (2019), Forbes Cloud 100 (2018, 2019, 2020)
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for intercom.com