LiveChat® - The Best AI Live Chat Software for Business | LiveChat.com | Website analytics by TrustRadar
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livechatinc.com Customer Service Live Chat Software Help Desk Software Chatbot Solutions

LiveChat® - The Best AI Live Chat Software for Business | LiveChat.com

LiveChat® is the best AI live chat software for business, perfect for ecommerce and B2B. It powers real-time website support, boosting sales and customer satisfaction.

LiveChat is a comprehensive customer service platform that offers live chat, help desk software, and chatbot solutions. It is designed to help businesses connect with their customers in real-time, providing immediate assistance and support. The platform is known for its ease of use, powerful features, and ability to integrate with a wide range of other tools and services.

Unique Visits

900000

30000 / day

Total Views

1500000

50000 / day

Visit Duration, avg.

00:05:30

4.5 page per visit

Bounce Rate

35%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

2002

Supported Languages

English, etc

Key Features of the Site

Real-time chat

Engage with your website visitors in real-time, offering instant support and assistance.

Chatbots

Automate responses to common questions and provide 24/7 support with AI-driven chatbots.

Help Desk

Manage customer inquiries from multiple channels in one place, improving response times and customer satisfaction.

Integration

Seamlessly integrate with over 200 apps and services, including CRM, email marketing, and social media platforms.

Customization

Customize the look and feel of your chat widget to match your brand identity.

Analytics

Track and analyze chat performance, customer satisfaction, and agent productivity with detailed reports.

Mobile App

Stay connected with your customers on the go with the LiveChat mobile app for iOS and Android.

Security

Ensure the security of your data with SSL encryption, GDPR compliance, and more.

Team Collaboration

Improve team collaboration with internal chat, notes, and the ability to transfer chats between agents.

Multilingual Support

Support customers in their native language with multilingual chat and help desk features.

Additional information

Headquarters

Wroclaw, Poland

Number of Employees

Over 300

Number of Customers

Over 30,000

Awards

Recognized as a leader in live chat software by G2 Crowd, Capterra, and TrustRadius.

Social Media

Active on Twitter, Facebook, LinkedIn, and YouTube, providing updates, tips, and customer success stories.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for livechatinc.com