Olark | Website analytics by TrustRadar
Blurry colored background
olark.com Customer Service Live Chat Sales User Engagement Web Analytics

Olark

Accessible live chat and chatbot software for sales, marketing and customer support on your website. Start talking to your customers today!

Olark is a live chat software that enables businesses to communicate with their website visitors in real-time. It offers a suite of tools designed to improve customer service, increase sales, and enhance user engagement. Olark's platform is known for its ease of integration, customizable chat boxes, and comprehensive analytics.

Unique Visits

900000

30000 / day

Total Views

1500000

50000 / day

Visit Duration, avg.

00:03:45

2.5 page per visit

Bounce Rate

45%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

2009

Supported Languages

English, etc

Key Features of the Site

Real-time Chat

Engage with website visitors instantly through live chat.

Customizable Chat Box

Tailor the chat box to match your website's design and branding.

Visitor Insights

Gain valuable insights about your visitors to personalize conversations.

Chat Routing

Direct chats to the right team member based on skills or availability.

Mobile App

Stay connected with your visitors on the go with the Olark mobile app.

Integrations

Seamlessly integrate with popular CRM, help desk, and marketing tools.

Analytics Dashboard

Track and analyze chat performance with detailed reports.

Proactive Chat

Initiate conversations with visitors based on their behavior.

File Sharing

Share files directly within the chat for efficient communication.

Canned Responses

Use pre-written messages to respond quickly to common inquiries.

Additional information

Headquarters

San Francisco, California, USA

Founders

Ben Congleton, Matt Pizzimenti, Roland Osborne

Website

https://www.olark.com

Parent Company

Olark is an independent company.

Social Media

Active on Twitter, LinkedIn, and Facebook for updates and customer engagement.

Awards

Recognized for innovation in customer service and live chat solutions.

Customer Base

Serves a wide range of industries including e-commerce, education, and healthcare.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for olark.com