Userlike: Live chat software voor websites en messaging apps | Website analytics by TrustRadar
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userlike.com Customer Service Live Chat Software CRM Integration Helpdesk Software Business Communication

Userlike: Live chat software voor websites en messaging apps

Begin de conversatie op uw website, blijf in contact via messaging apps. √ Website chat √ Chatbots √ GDPR √ WhatsApp & meer

Userlike is a leading live chat software provider that enables businesses to communicate with their customers in real-time through their website, mobile apps, and social media platforms. It offers a comprehensive suite of tools designed to enhance customer service, improve engagement, and increase sales conversions. Userlike is known for its user-friendly interface, customizable chat widgets, and seamless integration with various CRM and helpdesk systems.

Unique Visits

360000

12000 / day

Total Views

450000

15000 / day

Visit Duration, avg.

00:05:30

3.2 page per visit

Bounce Rate

40%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

2009

Supported Languages

English, etc

Key Features of the Site

Live Chat

Real-time communication with website visitors to improve customer service and engagement.

Chat Widget Customization

Customizable chat widgets to match the look and feel of your website.

CRM Integration

Seamless integration with popular CRM and helpdesk systems for efficient customer management.

Mobile Apps

Mobile applications for iOS and Android to manage chats on the go.

File Sharing

Ability to share files and documents directly within the chat for efficient problem resolution.

Chat Routing

Intelligent chat routing to ensure customers are connected with the right agent.

Analytics and Reporting

Comprehensive analytics and reporting tools to track chat performance and customer satisfaction.

Multi-language Support

Support for multiple languages to cater to a global customer base.

Video Chat

Option to escalate chats to video calls for more personalized customer service.

Co-browsing

Co-browsing feature to guide customers through website navigation or form filling.

Additional information

Headquarters

Cologne, Germany

Parent Company

Userlike UG (haftungsbeschränkt)

Website

https://www.userlike.com

Pricing Model

Subscription-based with different tiers depending on the number of agents and features required.

Free Trial

Offers a 14-day free trial for new users to explore its features.

Security

Implements robust security measures including data encryption and compliance with GDPR.

Customer Support

Provides comprehensive customer support through email, phone, and an extensive knowledge base.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for userlike.com