AI Customer Service Chatbot, Customer Support Software | Tidio | Website analytics by TrustRadar
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tidio.com Customer Service Live Chat Chatbots Email Marketing Website Tools

AI Customer Service Chatbot, Customer Support Software | Tidio

Convert more leads, provide stellar support, and boost your revenue with Tidio’s game-changing AI-driven customer service solution.

Tidio is a live chat platform that integrates with websites to enhance customer service and engagement. It offers a combination of live chat, chatbots, and email marketing tools to help businesses communicate with their customers in real-time. Tidio is designed to be user-friendly, making it easy for businesses of all sizes to implement and manage their customer communication strategies effectively.

Unique Visits

1350000

45000 / day

Total Views

1500000

50000 / day

Visit Duration, avg.

00:03:45

3.2 page per visit

Bounce Rate

45%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

2013

Supported Languages

English, etc

Key Features of the Site

Live Chat

Enables real-time communication between website visitors and customer service representatives.

Chatbots

Automated bots that can handle common customer inquiries, providing instant responses 24/7.

Email Marketing

Tools to create and manage email campaigns, helping businesses stay in touch with their customers.

Visitor Tracking

Tracks website visitors in real-time, providing insights into their behavior and preferences.

Integration

Seamlessly integrates with popular platforms like WordPress, Shopify, and Facebook Messenger.

Customization

Offers customizable chat widgets and bots to match the brand's identity.

Analytics

Provides detailed reports and analytics on chat and bot performance.

Mobile App

Allows managing chats and bots on the go with a dedicated mobile application.

Multilingual Support

Supports multiple languages, making it accessible to a global audience.

Security

Ensures data protection and privacy with secure data handling practices.

Additional information

Headquarters

Based in Wroclaw, Poland.

Pricing

Offers a free plan with basic features and several premium plans with advanced features.

User Base

Used by over 300,000 websites worldwide.

Awards

Recognized for its innovative approach to customer service and engagement.

Support

Provides comprehensive support through documentation, tutorials, and customer service.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for tidio.com