Customer Communication Platform, Live Chat & More | HelpCrunch | Website analytics by TrustRadar
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helpcrunch.com Customer Service Live Chat Email Marketing Knowledge Base Customer Engagement

Customer Communication Platform, Live Chat & More | HelpCrunch

HelpCrunch offers live chat, chatbot, knowledge base, popups, and email marketing tools for building strong customer relationships.

HelpCrunch is a comprehensive customer communication platform designed for businesses to enhance their customer service, marketing, and sales efforts. It integrates live chat, email marketing, and a knowledge base in one tool, enabling businesses to communicate with their customers more effectively and efficiently. HelpCrunch is suitable for companies of all sizes looking to improve their customer engagement and support.

Unique Visits

90000

3000 / day

Total Views

150000

5000 / day

Visit Duration, avg.

00:03:45

2.5 page per visit

Bounce Rate

40%

  • Domain Rating

  • Domain Authority

  • Citation Level

Founded in

2016

Supported Languages

English, etc

Key Features of the Site

Live Chat

Engage with your website visitors in real-time, offering instant support and increasing conversion rates.

Email Marketing

Create and send personalized email campaigns to your customers, enhancing your marketing efforts.

Knowledge Base

Build a self-service help center for your customers, reducing the number of support tickets.

Automated Messages

Set up automated responses to common queries, improving efficiency and customer satisfaction.

Customer Data Management

Collect and manage customer information in one place for better service and personalized communication.

Integration Capabilities

Easily integrate with other tools and platforms, such as CRM systems, for seamless operations.

Mobile App

Stay connected with your customers on the go with the HelpCrunch mobile app.

Customizable Chat Widget

Customize the chat widget to match your brand's look and feel, enhancing user experience.

Team Collaboration

Enable your team to collaborate effectively on customer queries, improving response times and service quality.

Analytics and Reporting

Track and analyze your customer interactions and campaign performance to make data-driven decisions.

Additional information

Pricing

HelpCrunch offers various pricing plans, including a free tier for small businesses, with scalable options as your business grows.

Security

HelpCrunch prioritizes data security, employing industry-standard measures to protect customer information.

Customer Support

HelpCrunch provides excellent customer support, including a comprehensive knowledge base, email support, and live chat assistance.

Trial Period

New users can take advantage of a free trial period to explore all features before committing to a subscription.

User Interface

The platform boasts a user-friendly interface, making it easy for businesses to set up and start using the service without extensive training.

HTTP headers

Security headers report is a very important part of user data protection. Learn more about http headers for helpcrunch.com