LiveChat® - The Best AI Live Chat Software for Business | LiveChat.com
LiveChat® is the best AI live chat software for business, perfect for ecommerce and B2B. It powers real-time website support, boosting sales and customer satisfaction.
LiveChat is a comprehensive customer service platform that offers real-time chat, ticketing, and help desk solutions for businesses of all sizes. It enables companies to communicate with their customers directly through their website, providing instant support and improving customer satisfaction. LiveChat is known for its ease of use, powerful features, and ability to integrate with a wide range of other tools and platforms.
900000
30000 / day
1500000
50000 / day
00:05:30
4.5 page per visit
35%
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Domain Rating
-
Domain Authority
-
Citation Level
2002
English, etc
Key Features of the Site
Real-time Chat
Engage with your website visitors in real-time, offering instant support and improving customer satisfaction.
Ticketing System
Convert chats into tickets for follow-up, ensuring no customer query goes unanswered.
Chat Routing
Automatically route chats to the most appropriate agent or team based on skills, language, or availability.
Chat Widget Customization
Customize the chat widget to match your website's design and branding.
Integration with CRM and Help Desk
Seamlessly integrate with popular CRM and help desk platforms to streamline your customer service operations.
Chat Transcripts
Save and access chat transcripts for quality assurance, training, and record-keeping.
File Sharing
Share files directly within the chat, making it easier to provide support and information.
Canned Responses
Use pre-written responses to common questions to speed up response times and ensure consistency.
Chat Ratings
Collect feedback from customers on their chat experience to improve service quality.
Mobile App
Manage chats and tickets on the go with the LiveChat mobile app.
Similar Sites and Competitors to livechat.com
Additional information
Headquarters
Wrocław, Poland
Number of Employees
Over 300
Number of Customers
Over 30,000
Awards
Recognized as one of the fastest-growing companies in Europe by the Financial Times.
Security
LiveChat is GDPR compliant and offers end-to-end encryption for all communications.
HTTP headers
Security headers report is a very important part of user data protection. Learn more about http headers for livechat.com